IRD Server

Westin Resort and Spa Whistler•Whistler, BC

6d•CA$0 - CA$18•Onsite

About The Position

The In Room Dining Server is responsible for delivering meals to guest suites to provide an in-room dining experience to our guests. Deliver guest amenities and handle guest in room dining requests. Shifts may include at anytime, in the Grill & Vine, Banquets, In Room Dinning or Pool Deck.

Requirements

A warm, people-oriented demeanor
A team-first attitude
High attention to detail and a drive to get things done
Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others
Must be able to build and maintain credibility and relationships with customers ( internal and external)
Basic computer knowledge (Micros, Outlook)
Previous experience in a similar role in a similar size/type of property
Knowledge of hotel food and beverage operations
Knowledge of food and alcoholic beverages
Excellent problem solving skills
Strong attention to detail and the ability to handle multiple tasks
Serving It Right Certificate
Must be able to stand and exert well-paced mobility for up to at least 8 hours in length
Must be able to lift up to 20 lbs. occasionally
Must have the ability to bend, squat and lift up to 50 lbs, including, but not limited to, lifting trays of food or food items on a regular and continuing basis
Must be able to push and pull carts and equipment weighting up to 100 lbs frequently
Ability to provide a satisfactory criminal record check

Responsibilities

Prepare room service trays and tables in accordance with guests’ orders, ensuring the set-up and delivery of meals and beverages is consistent with departmental standards
Assist with table and tray removal service
Complete all side work and ensure cleanliness and orderliness of table linen, dishes, silverware, etc
Pre-set tables/trays for morning rushes
Pre-stock work station with necessary items
Deliver items to rooms when needed
Break down dirty dishes when returned and send to stewarding area
Be knowledgeable about all menu items, including preparation and ingredients and pricing
Set up and deliver all guest amenities
Comply with WRS’s Occupational Health and Safety Program and the Regulation of WorkSafeBC
Report any unsafe conditions, practices or injuries to their supervisor as soon as possible
Set a good safety example
All other duties as assigned