IRA Specialist - 1st Shift

1-800-FLOWERS.COM, INC.•Obetz, OH

About The Position

The IRA Specialist is a key member of the 1-800 Flowers Inventory Control and Accuracy team. The role handles multiple assignments in a rapidly changing, fast-paced environment and frequently interacts directly with senior management. The Specialist monitors inventory systems and works with business partners to resolve inventory concerns. In collaboration with the Supervisor, other leaders, and staff, the role performs inventory control activities such as inventory system and ERP research and analysis, cycle counting materials, storage-bin audits, and corrective actions for material-count discrepancies. The position monitors warehouse management and ERP inventory screens, investigates system variances and transaction errors, and physically verifies inventory when responding to business-partner requests. It conducts inventory audits and counts using RF devices, makes or recommends adjustments, supports and monitors cycle counters, documents corrective actions, communicates issues and results, and identifies opportunities to improve inventory controls. The role also supports health, safety, and environmental programs and may be required to work after hours. This is a safety-sensitive, non-exempt position. Work takes place in warehouse storage environments, including cold and freezer temperatures, and involves physical activity such as lifting up to 50 pounds, walking distances of 200 yards or more, and sitting for extended periods.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of inventory-control experience in manufacturing, wholesale, distribution, warehouse, or retail environments is required; the qualifications section also lists 1–2 years of experience in inventory control or related roles.
  • Experience with Oracle or an equivalent warehouse management system is required.
  • Working knowledge of computers and Microsoft applications is required; proficiency in Microsoft Excel and general computer literacy are listed.
  • Experience with WMS and RF scanners.
  • Strong problem-solving and analytical abilities.
  • Ability to communicate clearly and professionally with all levels of the organization.
  • Ability to work in a fast-paced, multitasked environment and be available after hours if required.
  • Ability to work in all storage environments, including cold and freezer temperatures.
  • Ability to lift up to 50 pounds, walk distances of 200 yards or more, perform physical activities such as climbing, balancing, walking, stooping, and handling materials, and sit for extended periods.
  • Valid driver's license.
  • Must be detail-oriented, self-motivated, and a reliable team player.
  • Must comply with initial and follow-up drug-screen testing for this safety-sensitive position.

Nice To Haves

  • Experience working in a food environment.
  • Forklift and/or reach-lift experience; the posting specifies 1–2 years as required in the duties and as preferred in the qualifications.

Responsibilities

  • Monitor WMS inventory screens and research and resolve inventory discrepancies through cycle counts, bin audits, and line-side storage audits.
  • Monitor ERP inventory screens and research and resolve system variances and transaction errors.
  • Respond to business-partner requests by physically checking on-hand inventory and comparing it with system records.
  • Research discrepant inventory and physically search for lost or misplaced inventory.
  • Perform inventory adjustments identified through cycle-count activities or requested by business partners.
  • Assign and monitor work distributed to cycle counters.
  • Provide cycle counters with feedback on daily performance and count quality.
  • Approve or reject inventory counts according to company thresholds.
  • Monitor cycle-counter work timelines and communicate significant gaps to the Supervisor.
  • Use an RF device to perform inventory audits and cycle counts as needed.
  • Document inventory-control corrective actions and communicate results to business partners.
  • Communicate inventory-related issues to the team and business partners.
  • Identify system and physical inventory discrepancies and provide guidance on appropriate corrections.
  • Help identify inventory-control gaps and recommend improvements to on-site business partners.
  • Support cycle-count audits, bin audits, and line-side storage audits as needed.
  • Identify continuous-improvement opportunities and communicate them to leadership.
  • Comply with and support health, safety, and environmental programs, policies, and procedures.
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