Investor Services Specialist

Standish Management•Los Angeles, CA

1d•$55,000 - $65,000

About The Position

An opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist supports client engagement, builds client relationships, and works with engagement teams to provide an excellent experience for clients and their investors. The position also supports fund administration activities, project coordination, and the secure handling of sensitive financial and personal data.

Requirements

Bachelor’s degree.
Experience in a client-oriented office environment; experience in a related industry is preferred.
Proficiency in Microsoft Office applications, particularly Excel and Outlook.
Detail-oriented, conscientious, and energetic self-starter with the ability to think creatively.
Ability to work as part of a team and willingness to take on any task, no matter how small.
Proven ability to manage competing priorities and deadlines.
Ability to communicate effectively with team members.
Excellent interpersonal communication skills and ability to interact with senior personnel across the firm.

Nice To Haves

Experience in a client-oriented office environment in a related industry.

Responsibilities

Respond to client and investor requests, including granting access to the investor portal, updating investor information, assisting with new investor onboarding, and answering financial information questions.
Assist with completing audit documents.
Assist with ad-hoc projects, including financial and tax reporting, capital call and distribution tracking, and wire preparation.
Compile and organize investor CRM information and keep client information accurate and up to date.
Communicate information to the technology team to support client portal setup.
Run Anti-Money Laundering (AML) reports and update the AML database as needed.
Provide general administrative support to the engagement and onboarding teams, including generating reports, gathering and providing information, updating systems, and meeting other administrative needs.
Assist with financial reporting, tax preparation, audit preparations, and other fund administration activities.
Manage team deadlines, client requests, and other ongoing projects and tasks.
Responsibly secure and handle sensitive financial and personal data.
Maintain dialogue and build relationships with client personnel and investors (LPs).