Investor Relations Manager

Freshworks•San Mateo, CA

1d•$172,000 - $210,000•Hybrid

About The Position

We are looking for a driven and polished Investor Relations professional to join our Finance team. Reporting to the VP of Investor Relations, you will shape how the investment community understands our business, growth strategy, and financial performance. This is a high-visibility, cross-functional role at the intersection of finance, strategy, and communications.

Requirements

4-6 years of experience in investor relations, equity research, investment banking, or corporate finance
Prior exposure to a publicly traded software or SaaS company preferred
Deep familiarity with SaaS and profitability metrics (ARR, NRR, Rule of 40, Operating Margin, FCF/share)
Foundational understanding of financial modeling and valuation analysis
Familiarity with SEC disclosure requirements and Reg FD compliance
Exceptional organizational and project management skills
Bachelor's degree in Finance, Accounting, Economics, or related field

Nice To Haves

Experience managing sell-side analyst and institutional relationships directly
Experience with investor targeting and stakeholder base development
Experience coordinating investor day or analyst day events
Comfort interacting with senior executives

Responsibilities

Prepare and execute quarterly earnings calls, including scripts, press releases, Q&A prep, and investor materials
Maintain and update the investor relations website and financial calendar
Build and maintain relationships with institutional investors, analysts, and research firms
Develop an institutional investor targeting program with KPIs
Participate in coordinating roadshows, investor day events, and non-deal roadshows
Manage inbound investor inquiries and track ownership changes
Synthesize investor feedback for executive leadership and the board
Update consensus models and track sell-side estimates; provide internal guidance on street expectations
Monitor peer group performance, valuation benchmarks, and sector sentiment
Establish KPIs for IR activities and regularly analyze effectiveness to drive continuous improvement
Partner with FP&A, Legal, Accounting, and Corporate Communications to align messaging and ensure Reg FD and disclosure compliance
Contribute to ESG reporting and governance disclosures