Investment Management Services Associate

Glenmede Trust Co•Philadelphia, PA

1d•Hybrid

About The Position

The Investment Management Services Associate is a member of Glenmede’s Investment Management Services (IMS) team within the Product organization under the Platform Solutions department. The IMS team supports client service, trading, and investment teams in trade support, separately managed account (SMA) operations, private investment subscriptions, portfolio data integrity, banking services, and account maintenance. The team applies process expertise to reduce risk, improve the client experience, and enhance the firm’s efficiency and effectiveness. The role calls for strong quantitative, analytical, communication, and collaboration skills, along with a strategic mindset. The position operates in a hybrid work environment, with three days per week in the Philadelphia, Pennsylvania office. The associate facilitates private investment processes, coordinates SMA operations, reconciles portfolio data, supports trade matching and settlement, administers securities-based lines of credit, and assists relationship management teams with account maintenance and specialized cashflow reports. The role also contributes to department-specific and firm-wide initiatives, projects, and business analysis supporting Glenmede’s strategic goals.

Requirements

Bachelor’s degree required.
1–2 years of experience in financial services supporting operations, middle office, investor services, or related roles.

Nice To Haves

Prior financial services experience in middle-office workflows such as trade support, fund reconciliation, or alternative investment subscription processes.
Experience with private investment subscriptions and AML/KYC oversight.
Experience coordinating and providing operational oversight for separately managed accounts.
Proficiency with investment systems supporting equity trading, separately managed accounts, and position and cash reconciliation.
Experience using the DTC product suite, Charles River, DocuSign, Subscribe, Monday.com, or other workflow management tools.
Ability to organize and prioritize tasks, coordinate with team members, work well under pressure, and multitask.
Professional demeanor and clear oral and written communication skills.
Organizational and problem-solving skills, with exceptional attention to detail and quality control.
Demonstrated aptitude for continual process improvement.

Responsibilities

Prepare private investment subscription packages using a third-party vendor, facilitate client review and execution of subscription documents, track and resolve KYC refreshes, and manage investor action items throughout the private investment lifecycle.
Coordinate the private investment process for clients and Relationship Management Teams with stakeholders across Glenmede.
Coordinate daily operations for Glenmede’s separately managed accounts program, including facilitating client portfolio investments in SMA strategies and onboarding new external strategies.
Perform control tasks to ensure SMA workflows are completed accurately and as expected.
Perform daily position and cash reconciliation of externally custodied accounts, troubleshoot discrepancies with investment teams and external parties, and maintain accurate data across investment systems.
Complete month-end reconciliations of externally custodied accounts to support accurate reporting data and client statements.
Support trade matching and settlement for Fixed Income and Equity orders; liaise among trading teams, back-office operations, brokers, and custodians.
Communicate with front office teams to address issues and proactively solve problems.
Serve as the centralized point of contact for administration of securities-based lines of credit and work with internal teams and third parties to implement collateral control agreement obligations.
Support client service teams by implementing account maintenance changes and producing specialized cashflow reports.
Participate in department-specific and firm-wide initiatives, corporate initiatives, projects, and business analysis supporting Glenmede’s strategic goals.
Contribute to the advancement of team, office, and business capabilities and perform other duties as required by the position.