Investigator

Commonwealth of Massachusetts•Braintree, MA

About The Position

The Commission for the Protection of Persons with Disabilities (CPPD), an independent agency of the Commonwealth, works to protect adults with disabilities from abusive acts or omissions by caregivers through investigation oversight, public awareness, and prevention. The CPPD investigates allegations involving adults with disabilities ages 18 to 59, oversees investigations conducted by other agencies, and oversees remediation of abuse cases. The CPPD is seeking two qualified and motivated investigators to join its Investigation Team. The role conducts abuse investigations in accordance with M.G.L. c. 19C, 118 CMR, and CPPD statutes and regulations. Candidates in the Northeast Region of the Commonwealth are encouraged to apply. A current and valid driver's license is required.

Requirements

  • At least three years of full-time, or equivalent part-time, experience in investigatory or law enforcement work, or regulatory administration work, or an equivalent combination of required experience and applicable substitutions.
  • A current and valid driver's license.
  • Ability to positively and effectively interact with individuals with disabilities.
  • Ability to effectively interview victims of abuse with disabilities.
  • Knowledge of the dynamics and traumatizing impact of abuse on victims.
  • Knowledge of accepted protective service investigation practices and investigative report writing.
  • Knowledge of service-providing systems for persons with disabilities.
  • Ability to assess abuse risk and develop practical, effective plans to remedy identified risk.
  • Ability to work independently and meet timelines.
  • Outstanding interpersonal skills and ability to work effectively with people from diverse backgrounds.
  • Ability to travel throughout the Commonwealth.
  • Ability to work effectively in a fast-paced, crisis-oriented environment.
  • Dedication to ensuring that persons with disabilities are treated with dignity and respect.
  • A bachelor's or higher degree may substitute for the required experience; education toward such a degree is prorated according to the proportion of requirements completed.

Nice To Haves

  • Experience conducting protective service or abuse investigations.
  • Candidates in the Northeast Region of the Commonwealth are encouraged to apply.

Responsibilities

  • Conduct Adult Protective Service (APS) investigations consistent with CPPD statutes and regulations.
  • Conduct interviews and collect physical and documentary evidence as needed.
  • Follow appropriate procedures for preserving evidence.
  • Verify information to establish the accuracy and authenticity of facts.
  • Prepare investigation reports and make appropriate protective service recommendations.
  • Confer with oversight officers about Protective Service Action Plans as required.
  • Coordinate with EOHHS agency staff, vendor staff, law enforcement officials, and other state agency staff in conducting investigations and developing Protective Service Plans.
  • Make referrals to other agencies and professionals when necessary.
  • Maintain records, attend meetings, prepare correspondence, and perform other related duties as assigned.

Benefits

  • Comprehensive employee benefits and rewards.
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