Investigator (Compliance Specialist 2)

State of Oregon•Salem, OR
•$4,865 - $7,117•Hybrid

About The Position

The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Protection, Health Licensing Office (HLO) in Salem, Oregon, is excited to announce a fantastic career opportunity for an Investigator (Compliance Specialist 2). This vital role plays a key part in ensuring the health and safety of licenses and the public. The Investigator (Compliance Specialist 2) supports consumer protection and regulatory compliance by conducting thorough investigations of complaints related to licensed individuals and facilities governed by HLO-administered boards, councils, and programs. Through comprehensive investigative work and detailed reporting, this position helps guide enforcement decisions and uphold Oregon’s licensing standards. As an Investigator, you will conduct investigations, gather and analyze evidence, interview involved parties, prepare detailed reports, recommend enforcement actions, and testify in administrative hearings. You will also provide compliance guidance, collaborate with regulatory partners, identify trends, and help shape policy improvements — all while maintaining professionalism, integrity, and independence in support of public safety.

Requirements

  • Four years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance with program guidelines and regulations.
  • Two of the four years must be above the technical support level.

Nice To Haves

  • Ability to plan and conduct thorough investigations; gather information and evidence from multiple sources; conduct interviews; identify relevant facts and inconsistencies; and develop well-supported findings.
  • Ability to evaluate complex or conflicting information, apply relevant requirements, weigh available evidence, and reach well-reasoned conclusions.
  • Ability to communicate clearly and professionally, listen effectively, conduct sensitive or difficult conversations, and convey complex information in writing and verbally.
  • Ability to recognize significant details and inconsistencies, maintain accurate documentation, and produce thorough and reliable work.
  • Ability to remain objective, handle sensitive information appropriately, treat individuals fairly and consistently, and make decisions based on facts and applicable requirements.

Responsibilities

  • Conduct investigations
  • Gather and analyze evidence
  • Interview involved parties
  • Prepare detailed reports
  • Recommend enforcement actions
  • Testify in administrative hearings
  • Provide compliance guidance
  • Collaborate with regulatory partners
  • Identify trends
  • Help shape policy improvements

Benefits

  • Excellent, low-cost medical, vision, and dental coverage for you and your family.
  • Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
  • Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
  • Potential eligibility for the Public Service Loan Forgiveness Program.
  • Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
  • Training and development opportunities to grow your career with the State of Oregon.
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