Investigator 2

Arizona Department of Administration•Phoenix, AZ

5d•Onsite

About The Position

The Department of Economic Security (DES) is seeking experienced and highly motivated individuals to join their team as an Investigator 2. This position will serve as temporary positions. The position's primary duty is to conduct preliminary desktop investigations when allegations of benefit fraud are received via Department referrals, complaints from other agencies, and the public via written or hotline communications. This includes: review requests for fraud investigations to determine if they meet the criteria set by OIG OSI and federal and/ or state funded public assistance programs; make independent decisions about the validity of the allegation, whether to accelerate its focus or whether to cease all efforts; research, identify, select and analyze documents and information from confidential and sensitive databases/ sources; and assign cases to OSI field investigators statewide for further investigation when the referral meets established criteria. Also responsible for the scanning of each case’s Report of Investigation (ROI) into the electronic filing system OnBase, and retaining OSI’s confidential investigative case files in accordance with the DES Records Retention Schedule. Processes outgoing subpoenas, monitors and maintains inventory, and completes projects assigned by the Supervisor. In-State travel will be required within the State of Arizona based on the needs of the position and the agency.

Requirements

Knowledge of public assistance eligibility policy and/or criminal offenses under Federal, State and local statutes and Administrative Code
Knowledge of preservation of evidence and information
Knowledge of principles and practices of the assigned agency's authority and available information gathering systems
Knowledge of Microsoft Office programs
Skills in maintaining composure and working effectively under stressful conditions
Skills in analyzing and accessing information
Skills in collecting and preserving evidence and information
Skills in preserving the confidentiality and integrity of information gathered
Skills in computer skills in Microsoft Office programs
Ability to interpret and apply Federal, State and local laws, rules, codes and regulations
Ability to make sound independent decisions based on available information and establish appropriate course of action
Ability to communicate effectively and accurately both orally and in writing
Ability to prioritize tasks to meet deadlines
Ability to perform detailed work with a high degree of accuracy
Ability to travel within the State of Arizona
In-state travel is required.
Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Each employee of the department who may have contact with children or vulnerable adults shall apply for and show proof of receipt of a valid fingerprint clearance card issued pursuant to § 41-1758.07 or provide to the department documentation of the person's application for a fingerprint clearance card.
Must obtain ACJIS Terminal Operator Certification within 30 days of hire and maintain certification throughout the course of this assignment with the unit.

Nice To Haves

Background or experience with investigations, research, records management and/or case management is desired

Responsibilities

Performs preliminary investigations, evaluates allegations of benefit fraud received via Department referrals, complaints from other agencies, and the public via written or hotline communications.
Review requests for fraud investigations to determine if they meet the criteria set by OSI and federal and/ or state funded public assistance programs; make independent decisions about the validity of the allegation, whether to accelerate its focus or whether to cease all efforts.
Research, identify, select, and analyze documents and information from confidential and sensitive databases/sources; and assign cases to OIG OSI field investigators throughout AZ for further investigation when the referral meets the criteria.
Overseeing the scanning of each Report of Investigation (ROI) into the electronic filing system (OnBase) and retaining a copy of each ROI and related documents in accordance with the DES Records Retention Schedule.
Responsible for a variety of administrative support functions for OSI units statewide that include, but is not limited to: subpoenas; monitoring and maintaining inventory.
Attends staff meetings, assists OIG OSI colleagues with various projects and other duties as assigned.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave up to 12 weeks per year paid leave for newborn or newly placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
State employees are required to participate in the Arizona State Retirement System (ASRS), the state-sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period.
The ASRS defined benefit plan provides for life-long income upon retirement.
You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.