INVESTIGATOR 2

Arizona Department of Administration • Phoenix, AZ

6d • $42,125 - $46,806 • Hybrid

About The Position

The Department of Economic Security (DES) is seeking an experienced and highly motivated individual to join their team as an Investigator 2. This is a temporary position within the Office of Inspector General (OIG). The primary duty is to conduct preliminary desktop investigations into allegations of benefit fraud received through various channels, including Department referrals, complaints from other agencies, and public communications. This involves reviewing fraud investigation requests to ensure they meet established criteria, making independent decisions on the validity and progression of allegations, and analyzing information from confidential databases. Cases meeting criteria will be assigned to OSI field investigators statewide. The role also includes scanning Reports of Investigation (ROI) into the OnBase electronic filing system, maintaining investigative case files according to the DES Records Retention Schedule, processing outgoing subpoenas, monitoring inventory, and completing assigned projects. In-state travel within Arizona is required. The State of Arizona promotes a work culture of flexibility, autonomy, and trust, with opportunities for remote work within Arizona.

Requirements

• Knowledge of public assistance eligibility policy and/or criminal offenses under Federal, State and local statutes and Administrative Code.
• Knowledge of preservation of evidence and information.
• Knowledge of principles and practices of the assigned agency's authority and available information gathering systems.
• Knowledge of Microsoft Office programs.
• Skills in maintaining composure and working effectively under stressful conditions.
• Skills in analyzing and accessing information.
• Skills in collecting and preserving evidence and information.
• Skills in preserving the confidentiality and integrity of information gathered.
• Skills in computer use with Microsoft Office programs.
• Ability to interpret and apply Federal, State and local laws, rules, codes and regulations.
• Ability to make sound independent decisions based on available information and establish appropriate course of action.
• Ability to communicate effectively and accurately both orally and in writing.
• Ability to prioritize tasks to meet deadlines.
• Ability to perform detailed work with a high degree of accuracy.
• Ability to travel within the State of Arizona.
• Must possess and retain a current, valid class-appropriate driver’s license.
• Must complete all required training and successfully pass all necessary driver’s license record checks.
• Must maintain acceptable driving records.
• Must complete all required driver training.
• Must maintain the statutorily required liability insurance if operating a personally owned vehicle on state business.
• Must successfully pass background and reference checks.
• Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Must apply for and show proof of receipt of a valid fingerprint clearance card or provide documentation of application for a fingerprint clearance card if having contact with children or vulnerable adults.
• Must obtain ACJIS Terminal Operator Certification within 30 days of hire and maintain certification throughout the course of this assignment with the unit.

Nice To Haves

• Background or experience with investigations, research, records management and/or case management is desired.

Responsibilities

• Performs preliminary investigations and evaluates allegations of benefit fraud received via Department referrals, complaints from other agencies, and the public via written or hotline communications.
• Reviews requests for fraud investigations to determine if they meet the criteria set by OSI and federal and/or state funded public assistance programs.
• Makes independent decisions about the validity of the allegation, whether to accelerate its focus or whether to cease all efforts.
• Researches, identifies, selects, and analyzes documents and information from confidential and sensitive databases/sources.
• Assigns cases to OIG OSI field investigators throughout AZ for further investigation when the referral meets the criteria.
• Oversees the scanning of each Report of Investigation (ROI) into the electronic filing system (OnBase).
• Retains a copy of each ROI and related documents in accordance with the DES Records Retention Schedule.
• Responsible for a variety of administrative support functions for OSI units statewide, including subpoenas and monitoring/maintaining inventory.
• Attends staff meetings, assists OIG OSI colleagues with various projects, and performs other duties as assigned.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave up to 12 weeks per year paid leave for newborn or newly placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed