INVESTIGATOR SUPERVISOR - SES - 79010920

State of Florida • Orlando, FL

21h • $47,668 - $66,000 • Hybrid

About The Position

Under the direction of Secretary Melanie S. Griffin, the agency licenses and regulates individuals and businesses operating in various industries. The Division of Regulation Investigator Supervisor - SES position is responsible for investigating alleged violations of Florida Statutes and Board rules governing a variety of professions regulated by the department. This role involves training, directing, and counseling investigators, and ensuring compliance with regulatory standards.

Requirements

• Four (4) or more years of regulatory-related experience
• Investigative experience
• Experience formatting, editing, and creating comprehensive investigative reports using Microsoft Word
• A valid Driver's License is required
• Ability to work flexible hours with regional travel and occasional overnight travel
• Must be able to communicate clearly and effectively both in verbal and written forms.
• Possess the ability to speak in public forums.
• Possess analytical skills necessary to identify violations of statutes and rules, and identify elements of the alleged violations.
• Must be proficient in the use of computers and other devices.
• Proficient in Windows-based computer software programs, i.e. Microsoft Word and Excel.
• Must be able to operate a motor vehicle safely in different driving environments.
• Only current State Personnel System Employees will be considered.
• Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile.

Nice To Haves

• Bachelors’ degree from an accredited college or university in a regulatory-related field
• Associates’ degree (in any field) & 2 years regulatory-related experience

Responsibilities

• Responsible for investigating alleged violations of Florida Statutes and Board rules governing a variety of professions regulated by the department.
• Investigations may involve interaction and cooperation with other regulatory or law enforcement agencies.
• The investigations may reveal criminal violations that shall be reported to the appropriate criminal justice agency.
• Interviews complainants, subjects, and other appropriate witnesses.
• Collects and analyzes corroborative evidence, perform various record searches, review legal documents, review financial data, prepare and serve subpoenas, notices to cease and desist, notices of non-compliance, citations, administrative complaints, and other administrative processes as required.
• Mediates complaints when appropriate pursuant to Division of Regulation’s policy and procedures.
• Writes comprehensive reports including a chronological presentation of facts and testimony in the prescribed report format used by the Division of Regulation.
• Reviews investigative reports for content, clarity and completeness.
• Testifies truthfully in depositions, criminal, civil and administrative hearings when called upon.
• Responsible for meeting and monitoring the Division's investigative Key Performance Indicator goals for the region.
• Perform preliminary investigations in a timely manner to determine the legal sufficiency needed to pursue a full and formal investigation pursuant to division policies.
• Perform supplemental investigations in a timely manner as directed by the Office of General Counsel or other supervisory personnel within the chain of command pursuant to division policies.
• Respond to reported unlicensed activities of regulated professions pursuant to division policies.
• Coordinates and/or assists in joint investigations, enforcement sweeps, and task forces with varying professions regulated by the department.
• Works with other agencies on matters relating to varying professions regulated by the Department.
• Conducts covert sting operations, sweeps, or other proactive enforcement efforts in conjunction with various regulatory and law enforcement agencies to combat the unlicensed practice of regulated professions.
• Demonstrates good public relations with local authorities and professional organizations, through personal contact and public speaking.
• Provides information to consumers regarding licensure and possible violations of laws and rules by licensees regulated by the Department.
• Provides referral information and attends professional association meetings as required.
• Develops and maintains relationships with other federal, state, county and city governmental entities.
• Interact and coordinate with these entities to respond to natural or man-made disasters or emergencies.
• Uses these relationships to aid in the enforcement of statutes and rules governing various regulated practices.
• Performs other investigative or inspection duties as required to complete the Department’s mission.
• Train, direct, and counsel all investigators.

Benefits

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• 176 hours of paid annual leave annually as a new employee with the State of Florida
• 104 hours of paid sick leave annually.
• Health insurance coverage (i.e. individual and family coverage) to eligible employees.
• $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree