ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60073269

State of Florida•Tampa, FL

3d•$52,000•Onsite

About The Position

This is advanced professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.). Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting vulnerable adults, working with families and facility staff and conducting investigations of alleged abuse, neglect, self-neglect and financial exploitation of vulnerable adults. Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement. Communicates investigators’ compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement. Evaluates employees against established standards and takes any necessary steps for corrective action. Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills. Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation. Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog. Ensures that Adult Protection Investigation operations are within legislative authority and in compliance with required federal, state rules and regulations. Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency. Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees. Collects, analyzes, and reports data regarding adult protective investigations. Establishes and maintains cooperative working relationships with organizations and other agencies involved with adult protective investigations such as community based providers, law enforcement, medical personnel, schools and other community/agency resources. Comply with program operational objectives and performance review standards. Comply with training requirements. Provides necessary reports and other formal or informal information to the Program Office on cases.

Requirements

Candidate Profile (application) must be completed in its entirety.
Include supervisor names and phone numbers for all periods of employment.
Account for and explain any gaps in employment.
Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
It is unacceptable to use the statement “See Resume” in place of entering work history.
Male candidates born on or after October 1, 1962, must be registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.
Applicants must successfully complete a State and National criminal history check.
Applicants must be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.
Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
We hire only U.S. citizens and lawfully authorized alien workers.
Participation in the State of Florida Direct Deposit Program is required and enrollment must be completed within the first 30 calendar days of employment.

Nice To Haves

Retirees of the Florida Retirement System (FRS) should check with FRS regarding how current benefits will be affected if re-employed with the State of Florida.

Responsibilities

Supervising and directing employees, including communicating with, motivating, training, and evaluating them.
Planning and directing employee work, with the authority to recommend actions such as hiring, transferring, suspending, laying off, promoting, discharging, assigning, rewarding, or disciplining direct reports.
Evaluating employees against established standards and taking appropriate actions.
Supervising, planning, and directing workloads, workflows, deadlines, work objectives, and time utilization of subordinate staff in the delivery of protecting vulnerable adults, working with families and facility staff, and conducting investigations of alleged abuse, neglect, self-neglect, and financial exploitation of vulnerable adults.
Developing performance standards and job duty expectations with investigators, reviewing standards and plans for continuous improvement.
Communicating investigators’ compliance with expectations and providing coaching.
Promoting career development of investigators by ensuring proper training and leading cross-training efforts.
Reviewing casework, assessments, and safety plans with investigators, and providing consultation and direction.
Using management tools in information systems to monitor open cases and manage workflow.
Ensuring Adult Protection Investigation operations are within legislative authority and comply with federal and state rules and regulations.
Identifying improvements and implementing adjustments to ensure program effectiveness and efficiency.
Facilitating and participating in the hiring, promoting, demoting, discipline, and/or dismissal of employees.
Collecting, analyzing, and reporting data regarding adult protective investigations.
Establishing and maintaining cooperative working relationships with organizations and agencies involved with adult protective investigations.
Complying with program operational objectives and performance review standards.
Complying with training requirements.
Providing necessary reports and information to the Program Office on cases.