Investigator, Internal Investigations (Ethics and Compliance)

Entergy•New Orleans, LA

9d•Hybrid

About The Position

This position plays a critical role in Entergy’s ethics and compliance (E&C) program. The E&C program is focused on fostering an ethical culture at Entergy and promoting employee compliance with applicable laws and company policies. The position assists the Chief Ethics & Compliance Officer and the Senior Manager of Internal Investigations in executing the overall strategic direction and oversight of compliance for Entergy Corporation and all of its subsidiaries and affiliates (Entergy). The position reports to the Senior Manager of Internal Investigations and will work with leadership across the company to investigate potential, suspected, and actual violations of law and company policy. The position will also work with the appropriate stakeholders to address gaps in controls and continuous improvement opportunities. The successful candidate will gain valuable exposure to diverse Entergy functions, including but not limited to Nuclear Operations, Human Resources, and Human Resources Operations, through interactions with key personnel at all levels of the enterprise.

Requirements

Bachelor's Degree in Human Resources, Accounting, Business, Computer Science, Engineering or related field (advanced degree a plus) or equivalent work experience (greater than 15 years).
Investigator I - III: 0 - 5 years of experience conducting investigations
Lead Investigator: 5+ years of experience conducting investigations
Sr. Lead Investigator: 7+ years of experience conducting investigations
Experience in HR, Investigations, Accounting, Compliance, or Legal
Thorough working knowledge of investigations, report writing, communications, and investigative interviewing techniques
Knowledge of HR related legal and regulatory requirements
Knowledge of electric utility business preferred
Business Expertise—ability to interpret internal and external business challenges and recommend improvements to business processes or services.
Familiarity with internal controls and risk assessment techniques preferred, understanding of processes and flowcharting
Proficient in Microsoft Word, Excel and PowerPoint; knowledge of PowerBI preferred
Must exhibit unquestionable ethics and integrity
Investigation, organization and time management skills: Ability to strategically organize complex investigations, including identifying, collecting, and analyzing relevant evidence, conducting investigative interviews, and writing reports
Ability to effectively manage multiple investigations simultaneously and exhibit strong time management skills
Strong interpersonal skills—ability to work with a team, to explain difficult or sensitive information; and work to build consensus
Communication skills—excellent oral and written communication skills including ability to effectively convey concepts in understandable terms both in writing and verbally; deliver oral presentations to diverse groups; ability to effectively interact with all levels of management
Problem Solving skills—exercises good judgment based on the analysis of multiple sources of information and identifies innovative solutions
Results-driven self-starter requiring minimal supervision
Intellectually curious, takes initiative to continuously learn
Emotionally intelligent—patient and self-aware, able to maintain balance amid opposition and change, multi-culturally aware and sensitive

Nice To Haves

advanced degree a plus
Knowledge of electric utility business preferred
Familiarity with internal controls and risk assessment techniques preferred, understanding of processes and flowcharting
knowledge of PowerBI preferred

Responsibilities

Conduct multiple investigations simultaneously across the company in every business unit.
Advise and consult with other investigators regarding investigation strategies and approaches.
Maintain customer relationships with senior members of Entergy’s management team to address sensitive personnel issues and opportunities for improvement based on investigation results.
Demonstrate leadership attributes in selected areas of subject matter expertise.
Provide guidance and mentoring to lesser experienced investigators.
Plan and execute human relations investigations including, but not limited to, discrimination, retaliation, and harassment.
Other investigations will include workplace violence, fraud, conflicts of interests, misuse of company assets and other violations of company policies and/or law.
Interview employees at all levels of the organization regarding complex and sensitive matters.
Maintain extreme confidentiality of all investigation matters and disclose information only on a need-to-know basis at the appropriate time.
Review documents, records, reports, and policies/procedures to prepare an investigation plan.
Write clear and thorough investigation reports suitable for dissemination to management and counsel.
Identify value-added recommendations to improve processes and internal controls following investigations.
Represent the Company in court proceedings, EEOC hearings, Union arbitrations, and NRC investigations regarding investigative findings.
Routinely prepare and present trending data from investigations and problem areas to senior management (excluding members of the Office of the Chief Executive).
Prepare and deliver training to internal and external stakeholders.