Inventory Specialist

Walgreens•Ashburn, VA

7d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures for both the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns; champions On-Shelf Availability; manages in-store inventory processes; and validates planogram accuracy. The specialist reviews reports and system applications affecting inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of management and complete required startup, cash-handling, cashier, and readiness tasks. The role supports a positive customer experience by greeting customers, assisting with products and services, modeling customer-service best practices, and, when serving as leader on duty in designated stores, resolving customer issues. Operational responsibilities include managing vendor and warehouse inventory processes; scanning and verifying deliveries; completing pharmacy shipment and order postings under pharmacist-in-charge supervision; managing On-Shelf Availability workflows, pricing, returns, counts, records, physical inventory preparation, package delivery activities, and pickup execution. The specialist also supports ordering and consigned inventory, maintains regulated-product compliance, and coaches team members on inventory systems and assigned tasks. The specialist attends company training and e-learning, including safety training, and obtains and maintains a pharmacy license or certification when required by the state. The role communicates between management and non-management team members, coaches and develops inventory-system capabilities, and reports disciplinary issues and customer complaints to management when serving as leader on duty.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory activities.
Champion On-Shelf Availability and complete receiving, counting, pricing, returns, and other in-store inventory processes.
Review and coordinate the appropriate use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset-protection techniques and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management and complete required systems startup, cash handling, cashier duties, and store-readiness tasks.
Engage customers, offer assistance, model customer-service practices, and resolve customer issues when serving as leader on duty in designated stores.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, verify receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and complete pharmacy shipment and order postings, tote audits, and reporting of shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update and place designated pull-and-quarantine items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, operate the point-of-sale system and handle sales records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.