Inventory Specialist

Walgreens•Fall River, RI

7d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and oversees receiving, counting, ordering, pricing, returns, planogram accuracy, inventory reporting, and asset-protection processes. It also files claims for warehouse and vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and serve as leader on duty. These duties include required system start-ups, cash handling, cashier responsibilities, preparing the floor and stockroom for business, helping resolve customer issues, and communicating assigned tasks to team members. The role carries out front-end and pharmacy inventory operations, including processing deliveries and orders, completing inventory counts and claims, maintaining on-hand accuracy, handling returns and recalls, completing pricing work, and supporting physical inventory. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The specialist also supports customer service, package delivery activities, the Pickup Program, team coaching, required training, and compliance with company policies and applicable regulations.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures for the store’s front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, posting shipments, completing smart counts, and facilitating returns and transfers under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
Receive, scan, count, price, and process store deliveries, including warehouse, vendor, common-carrier, pharmacy, and prescription orders; report shortages, damaged items, and inaccurate orders.
Validate planograms and maintain accurate on-hand quantities in basic departments, stockrooms, overstock locations, and pharmacy.
Review and coordinate the proper use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods.
Complete pricing activities, including daily price changes, markdowns, markdown deletions, accurate signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory as needed.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain inventory records and organize invoices, receipts, and return authorizations; prepare for and support physical inventory activities, including auditing the third-party inventory team.
Maintain clean, well-merchandised counters and shelves and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scans, daily inventory functions, and returns; support the Pickup Program.
In designated stores, open or close the store in the absence of management and, when serving as leader on duty, handle assigned point-of-sale transactions, cash drops, refunds, returns, and customer issues.
Engage customers, offer assistance, model customer-service best practices, and help resolve customer questions or concerns when serving as leader on duty.
Attend company training and complete required e-learning, including safety training; obtain and maintain any state-required pharmacy license or certification.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete additional assigned tasks.