Inventory Specialist
About The Position
The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, inventory records, and related in-store processes. It also reviews reports and system applications affecting on-hand balances and pricing, and maintains asset-protection practices and claims for inventory discrepancies or damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and serve as leader on duty, handling required systems start-ups, cash responsibilities, customer issues, and operational tasks. The position provides customer service, coaches team members on inventory practices and systems, supports package delivery and pickup activities, and completes assigned training. Pharmacy duties are performed under the supervision of the pharmacist-in-charge, and a state-required pharmacy license or certification must be maintained where applicable.
Requirements
- Internal candidates must have six months of prior Walgreens work experience, or external candidates must have one year of prior retail work experience.
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evenings and weekends.
- Demonstrated attention to detail and ability to multitask and manage execution.
- Experience identifying operational issues and recommending and implementing strategies to resolve problems.
- Obtain and maintain a valid pharmacy license or certification as required by the state.
Nice To Haves
- Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
- Prior Walgreens work experience, with an evaluation on file.
Responsibilities
- Execute, monitor, and train inventory best practices and standard operating procedures throughout the store, including front end and pharmacy.
- Support pharmacy inventory activities, including receiving, counting, ordering, returns, shipment postings, tote audits, recalls, claims, and inventory transfers, under the supervision of the pharmacist-in-charge where specified.
- Manage On-Shelf Availability processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
- Review and coordinate use of reports and system applications that affect inventory balances and pricing accuracy.
- Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
- Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning deliveries.
- Complete pricing activities, including price changes, markdowns, signage, and applicable regulatory pricing tasks.
- Support ordering, monitor pharmacy manual orders for excess, and maintain consigned inventory as required.
- Update on-hands for designated pull-and-quarantine items and maintain accurate inventory counts across departments, stockroom, overstock, and pharmacy.
- Ensure inventory compliance with state and local laws for regulated products.
- Maintain inventory records and organize invoices, receipts, and return authorizations.
- Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
- Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
- Assist and coach the store team on package delivery activities, package returns, and Pickup Program execution.
- In designated stores, open or close the store when management is absent and perform leader-on-duty tasks, including customer issue resolution, point-of-sale transactions, cash handling, and communicating assigned tasks.
- Provide customer service and model customer-service best practices for team members.
- Attend company training and complete required e-learning modules, including safety training.
- Maintain a valid pharmacy license or certification as required by the state.
- Coach team members on inventory systems and communicate disciplinary issues and customer complaints to management when serving as leader on duty.
- Comply with company policies and procedures, maintain respectful coworker relationships, and complete additional assigned tasks.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
