Inventory Specialist

Walgreens•Houston, TX

3d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns, and is responsible for On-Shelf Availability processes, planogram accuracy, pricing, and in-store inventory activities. The specialist reviews reports and system applications affecting inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of store management, completing required system start-ups, cash-handling and cashier duties, and preparing the sales floor and stockroom for the business day. When serving as the leader on duty, the specialist may resolve customer concerns, direct team tasks, and perform point-of-sale responsibilities. The role includes receiving and verifying deliveries, managing front-end and pharmacy orders and inventory counts, completing returns and claims, conducting pricing activities, supporting physical inventory, maintaining inventory records, and ensuring compliance with applicable laws and company procedures. The specialist also assists with package delivery activities and the Pickup Program, supports and coaches team members, attends company training, and maintains any state-required pharmacy license or certification.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory activities under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete inventory processes including receiving, counting, pricing, returns, scan outs, disposals, call-ins, and vendor returns.
Validate and ensure the accuracy of planograms and on-hand inventory balances.
Review and coordinate appropriate use of reports and system applications that affect on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
When designated and store management is absent, open or close the store, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, and model customer-service best practices; resolve customer issues when serving as leader on duty in designated stores.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are in the store, take appropriate action on delivered or missing products, and open tickets to correct inaccurate orders.
Verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, and reporting of shortages or damaged products under pharmacist-in-charge supervision.
Complete pharmacy recalls, vendor returns, salvage returns, excess inventory returns or transfers, and verification of pharmacy and prescription claims under pharmacist-in-charge supervision.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as needed.
Update on-hands and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy, including pharmacy smart counts.
Ensure compliance with state and local laws regarding regulated products.
Maintain inventory records and systems, organize files, and retain invoices, receipts, and return authorizations related to inventory activities.
Prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, process sales and related POS activities, including scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety modules, and obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members' inventory-system capabilities, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other tasks as assigned.