Inventory Specialist

TekSynap•Mechanicsburg, PA

3d•Onsite

About The Position

TekSynap is seeking an Inventory Specialist to support the Enterprise Service Desk (ESD) with the Defense Logistics Agency (DLA). The role supports local and regional IT hardware requirements, maintains accurate and auditable asset records, and ensures DLA hardware is managed in accordance with asset-management policies and organizational standards. Work is performed in an office and warehouse distribution setting in Mechanicsburg, Pennsylvania, with less than 10% travel. The schedule is day shift, Monday through Friday. The position involves reviewing and fulfilling equipment requests, tasks, and tickets; conducting physical inventories; monitoring stock; producing inventory reports; and carrying out receiving, shipping, transfers, and excessing of hardware. It also includes maintaining digital hardware documentation, resolving inventory variances, supporting customers and teammates, and identifying improvements to asset-control processes. The employee must obtain and maintain a Secret clearance with IT-II sensitivity and be a U.S. citizen. The work includes frequent standing, walking, bending, handling and moving equipment, and lifting items up to 50 pounds. Some duties involve moving materials with a pallet jack, with assistance, and onsite travel using a personal vehicle or other motorized vehicle. TekSynap offers full-time employees health, dental, and vision insurance, a 401(k), life insurance, short- and long-term disability plans, vacation time, and holidays.

Requirements

U.S. citizenship.
Acquire and maintain a Secret clearance with IT-II sensitivity.
At least one year of relevant warehouse experience.
At least one year of experience entering asset data and extracting reports from automated inventory tracking systems.
At least one year of experience performing physical inventories.
One year of ServiceNow experience.
Proficiency in Microsoft Excel, PowerPoint, Word, and Adobe.
Reliable transportation and ability to use a personal vehicle to travel onsite.
Ability to obtain forklift certification if required by the local work area.

Nice To Haves

Experience with accounting work, Power Query, or Power BI.

Responsibilities

Review ServiceNow portal customer equipment requests, tasks, and tickets daily and fulfill them in a timely manner in accordance with DLA Asset Management policies.
Provide daily customer and team support for local and regional hardware requirements and requests.
Respond to requests for information received by email within 24 hours.
Perform cyclical physical inventories of DLA common-use IT equipment.
Monitor stock levels and submit accurate, auditable monthly inventory reports.
Maintain accountability and follow asset lifecycle procedures in accordance with organizational standards and goals.
Conduct receiving and shipping of DLA hardware and promptly and accurately update records for provisioned, transferred, received, and excessed equipment.
Identify and communicate solutions to problematic areas in the asset-control process.
Verify the accuracy of data in the IT Asset Management System (ITAMS)—ServiceNow—to maintain auditable digital hardware records.
Draft correspondence and prepare site inventory reports as required.
Identify, address, and immediately reconcile asset inventory variances.
Maintain digital hardware documentation in accordance with National Archives & Records Administration (NARA) requirements, including contracts, packing slips, bills of lading, and transfer documents.
Attend weekly team meetings and bi-weekly regional operational meetings to address requirements.
Keep the work area clean and organized, maintain site safety standards, and maintain publicly acceptable personal hygiene levels.
Travel onsite using a personal vehicle, company van, company golf cart, or another motorized vehicle.