Inventory Specialist

Walgreens•Sugar Hill, GA

14d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, inventory records, and related store processes. It also validates planograms and uses reports and system applications to help ensure accurate on-hand balances and pricing. The specialist maintains asset-protection practices and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for business. When serving as leader on duty, the specialist may resolve customer issues, communicate tasks, and handle assigned point-of-sale responsibilities. The role includes customer engagement and modeling Walgreens customer-service practices. The specialist executes and coaches team members on inventory processes for warehouse and vendor deliveries, pharmacy shipments, On-Shelf Availability, pricing, returns, inventory counts, physical inventory, package delivery activities, and pickup operations. Pharmacy inventory tasks are performed under the supervision of the pharmacist-in-charge. The position also maintains inventory documentation, supports compliance with laws regarding regulated products, attends required training, and obtains and maintains a state-required pharmacy license or certification.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, and returns, under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and use reports and system applications to support accurate on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management; complete system start-ups and cash-handling duties and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, scanning, and receiving orders and deliveries.
Verify pharmacy shipments and complete or verify daily postings for pharmacy orders, including applicable audits and reporting of shortages or damaged products.
Complete the On-Shelf Availability process, including scan-outs, disposals, call-ins, vendor returns, and pharmacy scan-outs.
Complete pharmacy inventory work such as recalls, vendor returns, damaged-product returns, excess inventory returns, and applicable interstore transfers.
Verify posting of pharmacy and prescription claims.
Execute pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items; monitor pharmacy manual orders and maintain consigned inventory.
Update and place designated pull-and-quarantine items in the holding area; maintain accurate on-hand counts across departments, stockrooms, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws concerning regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When designated as leader on duty, register sales on the assigned POS system and complete relevant sales, returns, refunds, cash drops, and change duties.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete required e-learning modules, including safety training.
Obtain and maintain a valid state-required pharmacy license or certification.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.