Inventory Specialist

TekSynap•Mechanicsburg, PA
•$45,000 - $55,000•Onsite

About The Position

TekSynap is seeking an Inventory Specialist to support the Enterprise Service Desk (ESD) with the Defense Logistics Agency (DLA). The role supports local and regional hardware needs by managing customer equipment requests, maintaining accurate and auditable IT asset records, conducting physical inventories, and carrying out receiving and shipping activities. The position is based in Mechanicsburg, Pennsylvania, in an office and warehouse distribution setting. The schedule is day shift, Monday through Friday, with less than 10% travel. The role requires a U.S. citizen who can acquire and maintain a Secret clearance with IT-II sensitivity. TekSynap describes itself as a fast-growing high-tech company focused on using information technology to meet the needs of Federal Government customers. Full-time employees are offered health, dental, and vision insurance; a 401(k); life insurance; short- and long-term disability plans; vacation time; and holidays. The target salary range is $45,000–$55,000, with actual compensation determined by individual qualifications and other factors.

Requirements

  • U.S. citizenship.
  • Acquire and maintain a Secret clearance with IT-II sensitivity.
  • At least one year of relevant warehouse experience.
  • At least one year of experience entering asset data and extracting reports from automated inventory tracking systems.
  • At least one year of experience performing physical inventories.
  • One year of ServiceNow experience.
  • Proficiency in Microsoft Excel, PowerPoint, Word, and Adobe.
  • Reliable transportation and ability to use a personal vehicle to travel onsite.
  • Ability to obtain forklift certification if required by the local work area.

Nice To Haves

  • Experience with accounting work, Power Query, or Power BI.

Responsibilities

  • Review ServiceNow customer equipment requests, tasks, and tickets daily and fulfill them promptly in accordance with DLA Asset Management policies.
  • Provide daily customer and team support for local and regional hardware requirements and requests.
  • Respond to requests for information by email within 24 hours.
  • Conduct cyclical physical inventories of DLA common-use IT equipment.
  • Monitor stock levels and submit accurate, auditable monthly inventory reports.
  • Maintain accountability and follow asset lifecycle procedures in line with organizational standards and goals.
  • Conduct receiving and shipping of DLA hardware and promptly and accurately update records for provisioned, transferred, received, and excessed equipment.
  • Identify and communicate solutions to problems in the asset control process.
  • Verify and update data in the IT Asset Management System (ITAMS), ServiceNow, to maintain auditable digital hardware records.
  • Draft correspondence and prepare site inventory reports as required.
  • Identify, address, and reconcile asset inventory variances promptly.
  • Maintain digital hardware documentation in accordance with National Archives & Records Administration requirements, including contracts, packing slips, bills of lading, and transfer documents.
  • Attend weekly team meetings and bi-weekly regional operational meetings.
  • Keep the work area clean and organized, maintain site safety standards, and maintain publicly acceptable personal hygiene.
  • Travel onsite using a personal vehicle, company van, company golf cart, or another motorized vehicle as needed.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • Short-term disability plan
  • Long-term disability plan
  • Vacation time
  • Holidays
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