Inventory Specialist

Walgreens•Scottsdale, AZ

13d

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, and other in-store inventory processes. It also validates planograms, uses reports and system applications to support accurate on-hand balances and pricing, maintains asset protection practices, and files claims for inventory discrepancies and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and serve as leader on duty. The role engages customers, models customer service practices, supports store operations and package delivery activities, and coaches team members on inventory systems and procedures. Pharmacy activities are performed under the supervision of the pharmacist-in-charge.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, postings, recalls, returns, transfers, smart counts, and shortage or damage reporting, under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete related inventory processes, including scan outs, disposals, call-ins, vendor returns, and maintaining accurate on-hand quantities.
Receive and scan deliveries, verify orders, identify discrepancies, contact vendors, and open tickets to correct inaccurate orders.
Validate planograms and use reports and system applications to help maintain accurate inventory balances and pricing.
Execute pricing activities, including price changes, markdowns, signage, and other required pricing tasks.
Maintain asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparing store areas and auditing the third-party inventory team.
Maintain clean and well-merchandised counters and shelves, and remain knowledgeable about store systems and equipment.
Coach store team members on inventory management and package delivery activities, including scanning packages and processing returns.
Support execution of the Pickup Program.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash handling, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer service practices, and, when serving as leader on duty, resolve customer issues.
When serving as leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and handle assigned point-of-sale transactions and related activities.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete additional assigned tasks.