Inventory Specialist

Petco•Plano North, TX

3d•Onsite

About The Position

The Inventory Specialist supports seamless, efficient omnichannel experiences at Petco, with a primary focus on Ship-from-Store (SFS) and Omni Channel execution in the Pet Care Center. The role ensures accurate picking, packing, labeling, shipping, and inventory flow, while also supporting merchandise receiving, stocking, customer service, and daily operational excellence. It is suited to someone who enjoys operational precision, teamwork, and problem-solving in a fast-paced retail environment. The position is performed in a Pet Care Center retail setting and involves active engagement on the sales floor, cashiering and point-of-sale transactions, and working near animals. The schedule requires flexible availability during Pet Care Center operating hours, including evenings, weekends, and holidays. The stated starting rate is $13.00.

Requirements

At least 1 year of experience working with or caring for companion animals and aquatic life.
Strong knowledge of animal care, husbandry, and maintenance practices.
Demonstrated ability to educate others and communicate effectively.
Strong customer service mindset and aptitude for selling behaviors.
Basic business, math, and inventory management skills.
Strong attention to detail and organizational skills.
Ability to follow processes while applying sound judgment when needed.
Strong teamwork, problem-solving, organizational, interpersonal, and communication skills.
Completion and ongoing maintenance of the Petco Animal Care Certification Program.
Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
Flexible availability during Pet Care Center operating hours, including evenings, weekends, and holidays.
High school diploma or GED is listed as required in one section and preferred in another; equivalent work experience is also mentioned as an alternative to the diploma or GED.

Nice To Haves

Genuine interest in animals and their care.
High school diploma or GED (listed as preferred in the experience and skills section).

Responsibilities

Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping.
Support efficient Omni Channel execution and reduce processing time through process familiarity and operational discipline.
Receive, unload, and stock merchandise and supplies according to operational guidelines.
Maintain accurate inventory flow and support quarterly and annual physical inventory counts.
Complete Omni and SFS-related projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling.
Analyze on-site conditions against plan, identify variances, and recommend or implement corrective actions.
Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment meet standards.
Communicate daily status updates to Pet Care Center leadership, including unfinished orders or required system corrections.
Maintain a clean, organized, and professional backroom and sales floor through routine housekeeping.
Support special projects and additional operational tasks as assigned.
Support a safe, clean, and compliant Pet Care Center environment for pets, customers, and partners.
Follow and promote safety, loss prevention, operational, and other applicable procedures, escalating issues or concerns to the Leader on Duty.
Provide friendly, helpful, solution-oriented customer service and support customer interactions using Petco’s selling model as needed.
Process register transactions accurately and efficiently when supporting the sales floor.
Contribute to a collaborative, inclusive team culture and deliver a positive customer experience through professionalism and teamwork.