Inventory Specialist

Walgreens•Hudson, OH

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, inventory reporting, and related system processes. It also supports asset protection, inventory claims, and, in designated stores, opening or closing the store and serving as leader on duty. The position works under the supervision of the pharmacist-in-charge for specified pharmacy inventory tasks. It also engages customers, models customer-service practices, coaches team members, maintains inventory records, and supports physical inventory, package delivery, and pickup activities. The specialist completes required training and maintains any pharmacy license or certification required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens. External candidates: one year of prior retail work experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, and inventory transfers.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and use inventory reports and system applications to support accurate on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management and complete required system start-ups, cash handling, cashier duties, and readiness activities.
Greet customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, verify receipt, follow up on undelivered or inaccurate orders, and open tickets as needed.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, claims, and related inventory transactions.
Complete On-Shelf Availability processes, including scan outs, disposals, call-ins, vendor returns, and returns before expiration.
Perform pricing activities, including price changes, markdowns, markdown deletes, signage, and other regulatory pricing tasks.
Support ordering, monitor pharmacy manual orders for excess inventory, maintain consigned inventory, and update pull-and-quarantine on-hands.
Maintain accurate inventory counts and on-hand quantities in store departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; learn and use store systems and equipment.
Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system and handle related transactions, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning and safety modules, and maintain any state-required pharmacy license or certification.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.