Inventory Specialist
About The Position
The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and oversees receiving, counting, pricing, returns, planogram accuracy, inventory reporting, and asset protection. In designated stores, the specialist may open or close the store in the absence of management and may serve as leader on duty. The role also supports customer service, store operations, pricing and ordering, inventory records, physical inventory preparation, package delivery activities, team training, and communication between management and non-management team members. Pharmacy-related responsibilities are performed under the supervision of the pharmacist-in-charge where specified. The specialist attends required company training and must obtain and maintain pharmacy licensure or certification when required by the state.
Requirements
- Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
- Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
- Demonstrated attention to detail and ability to multitask and manage execution.
- Experience identifying operational issues and recommending and implementing strategies to resolve problems.
- Obtain and maintain a valid pharmacy license or certification when required by the state.
Nice To Haves
- Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
- Prior work experience with Walgreens, with an evaluation on file.
Responsibilities
- Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
- Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and transfers.
- Manage On-Shelf Availability processes, including scan outs, disposals, call-ins, and vendor returns.
- Receive and scan deliveries, verify physically received products, address inaccurate orders, and report shortages or damaged goods.
- Review and coordinate the proper use of reports and system applications that affect on-hand balances and pricing.
- Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
- Validate planograms and complete pricing activities, including price changes, markdowns, signage, and required regulatory pricing tasks.
- Support ordering, monitor pharmacy manual orders for excess inventory, and maintain consigned inventory.
- Maintain accurate inventory counts and on-hand quantities in store departments, stockrooms, overstock locations, and pharmacy.
- Ensure regulated-product inventory compliance with applicable state and local laws.
- Maintain inventory records and organize invoices, receipts, and return authorizations.
- Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
- Keep counters and shelves clean and well merchandised.
- Assist and coach the store team on package delivery processes, package returns, and Pickup Program execution.
- In designated stores, open and close the store in management's absence and perform associated systems, cash-handling, and cashier duties.
- When serving as leader on duty, resolve customer issues, communicate assigned tasks, register sales, and handle applicable point-of-sale transactions.
- Greet customers, offer assistance, and model customer-service best practices for team members.
- Comply with company policies and procedures and maintain respectful coworker relationships.
- Attend company training and complete required e-learning modules, including safety training.
- Obtain and maintain a valid pharmacy license or certification as required by the state.
- Coach and develop team members' capabilities with inventory systems and report disciplinary issues and customer complaints to management.
- Complete additional activities and tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
