Inventory Specialist

Walgreens•Greenwood, IN

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, and other in-store inventory processes. It champions On-Shelf Availability, validates planogram accuracy, and uses reports and system applications to maintain accurate inventory balances and pricing. The position also maintains asset protection practices and files claims for merchandise overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the sales floor and stockroom for the business day. The role engages customers, models customer-service practices, and may resolve customer concerns when serving as leader on duty. The position executes and coaches inventory processes for warehouse and vendor deliveries, pharmacy shipments, ordering, On-Shelf Availability, pricing, inventory counts, returns, and records. It supports physical inventory, package delivery and pickup programs, and the cleanliness and merchandising of counters and shelves. Under the supervision of the pharmacist-in-charge, the role performs designated pharmacy inventory activities. The Inventory Specialist attends required training, maintains any pharmacy license or certification required by the state, and communicates tasks and operational concerns to team members and management.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, postings, returns, transfers, recalls, and smart counts under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
Receive and scan deliveries, verify physical receipts, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Report shortages and damaged products, and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
Validate planograms and maintain accurate on-hand quantities, inventory counts, pricing, and signage.
Execute price changes, markdowns, markdown deletions, and other required pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update and place designated pull-and-quarantine items in the holding area.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Maintain clean, well-merchandised counters and shelves and remain knowledgeable about store systems and equipment.
Assist and coach team members on package delivery activities, package scanning, inventory functions, package returns, and the Pickup Program.
Maintain compliance with state and local laws regarding regulated products.
Engage customers, offer assistance, model customer-service best practices, and, when designated leader on duty, resolve customer issues and answer questions.
In designated stores and when serving as leader on duty, open or close the store in the absence of management and perform required system start-ups, cash handling, cashier duties, and business-day preparation.
When serving as leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and perform assigned point-of-sale transactions and related duties.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete other assigned tasks.