Inventory Specialist

Walgreens•Los Lunas, NM

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns; champions On-Shelf Availability; and manages inventory processes such as receiving, pricing, returns, planogram accuracy, and maintaining accurate on-hand balances. The specialist uses reports and system applications to support inventory accuracy and pricing, applies asset protection procedures, and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store when management is absent and may serve as leader on duty. These duties can include required system start-ups, cash handling, cashier responsibilities, preparing the floor and stockroom for the business day, resolving customer issues, communicating team assignments, and reporting customer complaints or disciplinary issues to management. The role engages customers and models Walgreens customer-service practices. It executes and coaches team members on warehouse and vendor inventory processes; scans and verifies deliveries; completes front-end and pharmacy inventory, ordering, returns, claims, pricing, and on-hand accuracy activities; and supports physical inventory preparation and audit activities. Pharmacy tasks are performed under the supervision of the pharmacist-in-charge. The specialist also supports package delivery activities, the Pickup Program, inventory records and documentation, store cleanliness and merchandising, and team development through training and coaching.

Requirements

Internal candidates must have six months of prior work experience with Walgreens; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English is required, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, and smart counts under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete its end-to-end process, including scan outs, disposals, call-ins, vendor returns, and expiration-related returns.
Receive, scan, count, price, and maintain inventory, including verifying deliveries and reporting shortages or damaged products.
Validate planograms and use reports and system applications to support accurate on-hand balances and pricing.
Execute asset protection procedures and file claims for warehouse and vendor overages, shortages, order errors, and damaged goods.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and required regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy; update designated pull-and-quarantine item counts.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the team on package delivery activities, including package scanning, daily inventory functions, and package returns; support the Pickup Program.
Engage customers, offer assistance, and model customer-service best practices; resolve customer issues when serving as leader on duty.
In designated stores, open or close the store in management's absence, complete required start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
When serving as leader on duty, communicate assignments, register sales on the POS system, complete related transaction activities, and report customer complaints or disciplinary issues to management.
Attend company training, complete e-learning and safety modules, and obtain and maintain any pharmacy license or certification required by the state.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete additional assigned tasks.