Inventory Specialist

Walgreens•Fall River, MA

8d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related systems and reports. The position also supports asset protection and files claims for merchandise overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and, when serving as leader on duty, handle customer issues and assigned operational responsibilities. The role works under pharmacist-in-charge supervision for specified pharmacy inventory tasks, coaches team members, completes company training, and maintains any pharmacy license or certification required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures across the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, damaged product, transfers, and verification of pharmacy shipments and claims, as assigned under the pharmacist-in-charge’s supervision.
Receive, count, price, and process returns for inventory; champion on-shelf availability and validate planogram accuracy.
Review and coordinate the use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management, complete required system start-ups and cash handling, and ensure the floor and stockroom are ready for business.
Greet customers, offer assistance, and model customer-service best practices; when designated leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, take appropriate action for delivered or missing receipts, and open tickets to correct inaccurate orders.
Complete on-shelf availability processes, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage accuracy, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items; monitor pharmacy manual orders and maintain consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts as assigned.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning and returns, and support the Pickup Program.
When designated leader on duty, register sales in the POS system and complete related functions, including returns, refunds, voids, cash drops, and providing change.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company trainings, complete e-learning and safety modules, and obtain and maintain any state-required pharmacy license or certification.
Coach and develop team members on inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.