Inventory Specialist

Walgreens•Cutler Bay, FL

3d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and other in-store inventory processes. It also reviews and coordinates the use of reports and system applications affecting on-hand balances and pricing, and maintains asset protection practices while filing claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform associated start-up, cash-handling, cashier, and readiness duties. The role engages customers and models customer-service practices, and may resolve customer issues when serving as leader on duty. The position executes and coaches team members on warehouse and vendor inventory processes, receiving and posting deliveries, pharmacy shipments and orders, on-shelf availability activities, returns, pricing, ordering, inventory counts, regulated-product compliance, physical inventory preparation, package delivery activities, and store systems. Under the pharmacist-in-charge’s supervision, the role performs designated pharmacy inventory tasks. The Inventory Specialist also attends company training, completes e-learning and safety modules, maintains any state-required pharmacy license or certification, and communicates between management and non-management team members.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures throughout the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Receive, count, price, process returns, and perform other in-store inventory activities; champion On-Shelf Availability and validate planogram accuracy.
Review and coordinate the proper use of reports and system applications that affect on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection techniques and file claims for overages, shortages, order errors, and damaged goods.
When designated and in the absence of store management, open or close the store and complete required system start-ups, cash handling, cashier duties, and floor and stockroom readiness tasks.
Engage customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, and reporting of shortages or damaged products.
Complete the On-Shelf Availability process, including disposals, call-ins, vendor returns, and scan outs for subscribed departments and pharmacy.
Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, and inventory activities, and verify pharmacy and prescription claims postings.
Execute pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain and order consigned inventory as required.
Update and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws regarding regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
When designated as leader on duty, process sales and related point-of-sale transactions, including returns, voids, refunds, cash drops, and change requests.
Follow company policies and procedures and maintain respectful coworker relationships.
Attend company trainings, complete e-learning and safety training, and maintain a valid state-required pharmacy license or certification.
Coach and develop team members’ inventory-system capabilities, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.