Inventory Specialist

Walgreens•Rochester, NY

4d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, and other in-store inventory processes. It also validates planograms and uses reports and system applications to help maintain accurate on-hand balances and pricing. The position maintains asset-protection practices and files claims for warehouse and vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and, when serving as leader on duty, handle customer issues and assigned operational and point-of-sale responsibilities. The role works under pharmacist-in-charge supervision for specified pharmacy inventory tasks. It also supports physical inventory, package delivery activities, Pickup Program execution, store presentation, inventory recordkeeping, and the coaching and development of team members on inventory systems. The position requires prior retail or Walgreens experience, attention to detail, multitasking and execution skills, and the ability to identify operational issues and implement solutions. A flexible schedule, including evening and weekend hours, is required. A valid pharmacy license or certification must be obtained and maintained as required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens. External candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Internal candidates: an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures across the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, audits, recalls, transfers, and maintaining accurate on-hand quantities, under pharmacist-in-charge supervision where specified.
Receive and scan deliveries, verify orders and postings, report shortages or damaged goods, and address inaccurate or undelivered orders.
Complete the On-Shelf Availability process, including scan outs, disposals, call-ins, vendor returns, and inventory updates for designated departments.
Execute pricing activities, including price changes, markdowns, signage, and other required pricing tasks.
Maintain inventory counts and records, organize invoices and receipts, and prepare for and support physical inventory activities.
Maintain asset-protection practices and file claims for merchandise overages, shortages, order errors, and damaged goods.
Ensure compliance with state and local laws for regulated products and follow applicable pharmacy policies, including hazardous-waste procedures.
Support package delivery activities and the Pickup Program; keep counters and shelves clean and well merchandised.
In designated stores, open or close the store in the absence of management and perform leader-on-duty customer service, task communication, and assigned point-of-sale duties.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer service best practices.
Coach team members on inventory processes and systems, and communicate assigned tasks and relevant issues to management.
Attend company training and complete required e-learning modules, including safety training.
Complete additional activities and tasks as assigned.