Inventory Specialist

Walgreens•Town of Southampton, NY

13d•$19 - $21•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, pricing, returns, in-store inventory processes, On-Shelf Availability, and planogram accuracy. It reviews and coordinates the use of reports and system applications affecting inventory balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, or damaged goods. The role carries out front-end and pharmacy inventory operations, including receiving and verifying deliveries, processing orders and returns, maintaining accurate on-hand counts and inventory records, completing pricing activities, and supporting physical inventory. Pharmacy duties are performed under the supervision of the pharmacist-in-charge. In designated stores, the Inventory Specialist may open or close the store or serve as leader on duty, handling assigned store, customer-service, and point-of-sale responsibilities. The Inventory Specialist also engages customers, models customer-service practices, coaches team members on inventory systems and processes, attends required training, and obtains and maintains pharmacy licensure or certification when required by the state. The role complies with company policies and procedures and completes additional assigned tasks.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures for the entire store, including front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, and facilitating returns, under the supervision of the pharmacist-in-charge where specified.
Champion On-Shelf Availability and handle receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure planogram accuracy.
Review and coordinate the use of reports and system applications that affect front-end and pharmacy on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection techniques; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open and close the store in the absence of store management, completing required system start-ups and cash-handling and cashier duties, and preparing the floor and stockroom for the business day.
Engage customers, offer assistance, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Model and share customer-service best practices with team members.
Execute and coach team members on warehouse and vendor inventory-management processes, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is still in the store, take appropriate action on received or undelivered deliveries, contact vendors, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy warehouse, ABC prescription and OTC, secondary vendor, flu, and dropship orders; conduct necessary tote audits and report shortages or damaged products.
Complete the end-to-end On-Shelf Availability process for planogrammed departments, including warehouse and direct-store-delivery processes, disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, non-controlled and damaged-salvage returns, excess inventory returns or applicable interstore transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes and markdowns; maintain accurate pricing and signage and complete additional regulatory pricing tasks reliably and on time.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update designated pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, overstock locations, and, under pharmacist-in-charge supervision, pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records by receiving and posting front-end products in inventory systems; organize and retain files, invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Maintain knowledge of store systems and equipment.
Assist and coach the store team on package-delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the assigned POS and record scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company trainings and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.