Inventory Specialist

Walgreens•Mount Pleasant, SC

1d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related in-store processes. It also reviews and coordinates the use of reports and system applications that affect inventory balances and pricing, and maintains asset protection practices and claims for shortages, overages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform the associated system start-ups, cash handling, cashier duties, and store-readiness tasks. The position engages customers, models customer-service practices, and may serve as leader on duty to resolve customer issues, direct team tasks, and complete point-of-sale responsibilities. The role executes and coaches team members on inventory operations, including delivery receiving, pharmacy shipments and returns, on-shelf availability processes, pricing, ordering, inventory counts, compliance, physical inventory preparation, package delivery activities, and store systems. Under the supervision of the pharmacist-in-charge, the position performs specified pharmacy inventory activities. The specialist attends company training, completes e-learning and safety modules, and maintains a valid pharmacy license or certification when required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification where required by state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, postings, and returns.
Maintain on-shelf availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and coordinate the use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
When designated and in the absence of store management, open or close the store and complete required system start-ups, cash handling, cashier responsibilities, and store-readiness tasks.
Engage customers, offer assistance, model customer-service practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, complete One Box receiving, address undelivered scheduled receipts, and report inaccurate orders as needed.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, including required tote audits and shortage or damage reporting.
Complete on-shelf availability processes for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, damaged-product returns, applicable inventory transfers, and verification of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor manual pharmacy orders for excess orders, and maintain consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts as applicable.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, receive and post products, and organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
When designated as leader on duty, register sales in the POS system and handle related scanning and pricing records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety training, and maintain a state-required pharmacy license or certification.
Serve as a liaison between management and non-management team members by coaching and developing inventory-system capabilities; when leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.