Inventory Specialist

Walgreens•Charlottesville, VA

14d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management—including receiving, counting, ordering, and returns—and leads On-Shelf Availability processes. It is responsible for receiving, counting, pricing, returns, in-store inventory processes, and validating planogram accuracy. The specialist reviews and coordinates use of reports and systems affecting inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of management and perform related systems start-up, cash-handling, cashier, and store-readiness duties. The role also engages customers, models customer-service practices, coaches team members, and may serve as leader on duty. Under pharmacist-in-charge supervision, the specialist performs and verifies pharmacy inventory activities and postings. The position requires company training and, where required by state law, a valid pharmacy license or certification.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy.
Support pharmacy inventory management by receiving, counting, ordering, and facilitating returns.
Lead On-Shelf Availability processes and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure the accuracy of planograms.
Review and coordinate use of reports and system applications that affect front-end and pharmacy on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for warehouse and vendor overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated and in the absence of store management, open or close the store, perform required system start-ups and cash-handling and cashier duties, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices for team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on deliveries and scheduled receipts, contact vendors about undelivered receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and complete postings for pharmacy shipments and orders, conduct tote audits as needed, and report shortages or damaged products accurately.
Complete end-to-end On-Shelf Availability processes for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan-outs and scan-out returns for subscribed departments, vendor/DSD departments, and pharmacy.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, excess-inventory returns or applicable interstore transfers, and verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes and markdowns; maintain accurate department pricing and signage and complete additional regulatory pricing tasks reliably and on time.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess orders, and maintaining and ordering consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, and overstock locations; under pharmacist-in-charge supervision, maintain pharmacy counts and complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products, such as alcohol and tobacco.
Maintain inventory records, receive and post front-end products in inventory systems, and organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities, package scanning and returns, daily inventory functions, and execution of the Pickup Program.
When designated as leader on duty, register sales on the assigned POS system and document scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning modules including safety training, and maintain a valid pharmacy license or certification when required by the state.
Serve as a liaison between management and non-management team members by coaching and developing inventory-system capabilities; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.