Inventory Specialist

Walgreens•Boothbay Harbor, ME

15d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, inventory records, and asset protection. In designated stores, the specialist may open or close the store and serve as leader on duty when store management is absent. The position supports a positive customer experience by greeting customers, offering assistance, modeling customer service practices, and, when serving as leader on duty, addressing customer issues. It also coaches team members on inventory processes, package delivery activities, and use of inventory systems. The specialist attends company training and maintains any pharmacy license or certification required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, and inventory transfers as applicable.
Champion On-Shelf Availability and complete inventory processes, including receiving, counting, pricing, returns, scan outs, disposals, call-ins, and vendor returns.
Validate planograms and coordinate use of reports and system applications affecting on-hand balances and pricing.
Apply front-end and pharmacy asset protection techniques and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open and close the store in the absence of management, completing required system start-ups, cash handling, cashier duties, and store readiness activities.
Greet customers, offer assistance, model customer service practices, and resolve customer issues when serving as leader on duty.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, receiving, and correcting orders.
Scan deliveries while vendors are still in the store, verify physical receipt, contact vendors about undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge's supervision, verify and complete pharmacy shipment and order postings, tote audits, and shortage or damage reporting.
Complete pharmacy inventory activities under the pharmacist-in-charge's supervision, including recalls, returns, excess inventory returns or transfers, claims verification, and smart counts.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and appropriately hold designated pull-and-quarantine items; maintain accurate on-hand quantities in departments, stockrooms, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for and support physical inventory, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities and support the Pickup Program.
When serving as leader on duty in designated stores, register sales and manage POS records and transactions, including returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.