Inventory Specialist

Walgreens•Fort Worth, TX

1d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and other in-store inventory processes. The specialist reviews and coordinates use of reports and system applications that affect on-hand balances and pricing, and maintains asset protection practices and claims for inventory discrepancies and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and serve as leader on duty. The role engages customers, supports a positive customer experience, coaches team members, and helps maintain store operations, package delivery activities, pricing, inventory compliance, and physical inventory readiness. Pharmacy inventory duties are performed under the supervision of the pharmacist-in-charge. The specialist attends company training, completes e-learning and safety training, and obtains and maintains a pharmacy license or certification when required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, claims, and inventory transfers.
Receive, count, price, and return merchandise; champion on-shelf availability and validate planogram accuracy.
Review and coordinate the use of reports and system applications affecting inventory on-hand balances and pricing.
Execute and maintain asset protection practices and file claims for warehouse or vendor overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash-handling duties, and prepare the sales floor and stockroom for the business day.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer service best practices.
Execute and coach team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, follow One Box receiving procedures, address undelivered receipts, and report or correct inaccurate orders.
Under the pharmacist-in-charge's supervision, verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, and reporting of shortages or damaged products.
Complete the on-shelf availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs.
Complete pharmacy recalls and returns, facilitate excess inventory returns or applicable interstore transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local regulations for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning, inventory functions, package returns, and the Pickup Program.
When serving as leader on duty in designated stores, operate the point-of-sale system and complete sales, returns, refunds, cash drops, change requests, and related transaction records.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company trainings, complete e-learning and safety requirements, and maintain a state-required pharmacy license or certification.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other tasks as assigned.