Inventory Specialist

Walgreens•Glen Burnie, MD

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, and maintaining accurate on-hand balances. It champions On-Shelf Availability and oversees inventory processes, planogram accuracy, pricing, asset protection, claims, and the use of reports and system applications that affect inventory accuracy. The specialist carries out warehouse, vendor, and pharmacy receiving and inventory processes; maintains accurate counts and records; completes pricing activities and returns; and supports physical inventory preparation and execution. Under pharmacist-in-charge supervision, the role completes specified pharmacy inventory tasks. In designated stores, the specialist may open or close the store and serve as leader on duty, handling assigned operational and customer-service responsibilities. The position also engages customers, models service standards, assists and coaches team members, completes required training, and communicates operational information to management. A valid pharmacy license or certification must be obtained and maintained when required by state law.

Requirements

Internal candidates: six months of prior work experience with Walgreens. External candidates: one year of prior retail work experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, posting shipments, completing returns, and maintaining accurate on-hand quantities and smart counts under the pharmacist-in-charge's supervision.
Champion On-Shelf Availability and complete the end-to-end process for planogrammed departments, including scan outs, disposals, call-ins, vendor returns, and returns before expiration.
Receive and scan warehouse, vendor, and common-carrier deliveries; verify orders and take action on undelivered receipts, inaccurate orders, shortages, and damaged products.
Maintain accurate inventory counts and on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy.
Execute pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess orders, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain inventory records and organize invoices, receipts, and return authorizations; help prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Maintain clean, well-merchandised counters and shelves, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
In designated stores, open or close the store in the absence of store management, completing required system start-ups, cash handling, cashier duties, and floor and stockroom preparations.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
When serving as leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and complete assigned point-of-sale activities, including sales, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures, maintain respectful coworker relationships, attend company training, complete e-learning and safety modules, and perform additional assigned tasks.
Serve as a liaison between management and non-management team members by coaching and developing capabilities with inventory systems.