Inventory Specialist

Walgreens•Clearwater, FL

8d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related store processes. It also reviews reports and system applications affecting on-hand balances and pricing, and maintains asset protection practices and claims for shortages, overages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform required start-up, cash-handling, cashier, and store-readiness duties. The role may also serve as leader on duty, assist customers, resolve customer issues, and support point-of-sale operations. The position works with store team members and, for pharmacy activities, operates under the supervision of the pharmacist-in-charge. It coaches team members on inventory systems and processes, participates in company training, and obtains and maintains a valid pharmacy license or certification when required by the state.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Receive, count, price, process returns, and perform in-store inventory activities; champion On-Shelf Availability and validate planogram accuracy.
Review and coordinate use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
Execute and maintain asset-protection techniques and file claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management and complete required systems start-ups, cash handling, cashier duties, and floor and stockroom preparation.
Greet customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, follow One Box receiving procedures, address undelivered receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify daily postings for pharmacy warehouse, prescription and OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damage.
Complete the On-Shelf Availability process for warehouse and direct store delivery departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns or applicable interstore transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records and post products received in front-end inventory systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.