Inventory Specialist

Walgreens•Lake George, NY

14d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and asset protection. It also reviews reports and system applications that affect on-hand balances and pricing, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform required system start-ups, cash handling, cashier duties, and floor and stockroom preparation. When serving as leader on duty, the role may resolve customer issues, communicate assigned tasks, and handle point-of-sale responsibilities. The position works with store team members and, under the pharmacist-in-charge’s supervision, performs pharmacy inventory activities. The specialist also supports package delivery and pickup operations, maintains accurate inventory counts, and helps prepare for physical inventory. The role requires company training and a valid pharmacy license or certification when required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, and inventory accuracy, under the pharmacist-in-charge’s supervision where specified.
Receive, count, price, and process returns for store inventory; champion on-shelf availability and validate planograms.
Review and coordinate use of reports and system applications affecting on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices, and file claims for overages, shortages, order errors, and damaged goods.
When designated and in the absence of store management, open or close the store, perform system start-ups and cash-handling and cashier responsibilities, and prepare the floor and stockroom for the business day.
Engage customers, offer product and service assistance, and, when serving as leader on duty, resolve customer issues and answer questions.
Model and share customer-service best practices with team members.
Execute and coach inventory management processes, including creating, reviewing, and receiving warehouse and vendor orders.
Scan deliveries while the vendor is in the store, take appropriate action on received or undelivered items, and open tickets to correct inaccurate orders.
Verify pharmacy shipments and complete or verify postings for pharmacy orders and other specified deliveries; audit totes as needed and report shortages or damaged products.
Complete the on-shelf availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Complete pharmacy recalls, vendor returns, damaged and non-controlled salvage returns, excess-inventory returns, and applicable interstore transfers; verify prescription claims postings.
Complete pricing activities, including price changes and markdowns, and maintain accurate pricing, signage, and completion of regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts as applicable.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and inventory-system postings; organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members’ capabilities with inventory systems; when serving as leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.