Inventory Specialist

Walgreens•Lexington, NC

1d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, and other in-store inventory processes. It reviews and coordinates the use of reports and system applications that affect on-hand balances and pricing, and maintains asset-protection practices and claims for inventory discrepancies or damaged goods. The role executes and coaches inventory, delivery, ordering, pricing, and stock-control processes; maintains accurate inventory records and counts; supports physical inventory; and helps keep counters and shelves clean and well merchandised. Pharmacy work is performed under the supervision of the pharmacist-in-charge. In designated stores, the Inventory Specialist may open or close the store or serve as leader on duty, handling related operational, customer-service, and point-of-sale duties. The Inventory Specialist attends company training and e-learning, maintains any pharmacy license or certification required by the state, and serves as a liaison between management and non-management team members by coaching others on inventory systems. The role complies with company policies and procedures and completes additional assigned tasks.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related activities under the pharmacist-in-charge’s supervision.
Champion On-Shelf Availability and handle receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure planogram accuracy.
Review and coordinate appropriate use of reports and system applications affecting on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of store management, including required system start-ups, cash handling, cashier duties, and preparing the floor and stockroom for the business day.
Engage customers, greet them, and offer assistance with products and services; when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Model and share customer-service best practices with team members.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is still in the store, take appropriate action on delivered or undelivered scheduled receipts, contact vendors, and open tickets to correct inaccurate orders; focus on One Box receiving.
Under the pharmacist-in-charge’s supervision, verify pharmacy shipments and complete or verify posting of pharmacy warehouse, ABC prescription and OTC, secondary vendor, flu, and dropship orders; perform necessary tote audits and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including warehouse and direct store delivery; execute disposals, call-ins, and vendor returns before expiration; complete scan outs and scan-out returns for subscribed departments, vendor/DSD departments, and pharmacy.
Under the pharmacist-in-charge’s supervision, complete pharmacy recalls in accordance with Pharmacy Hazardous Waste Policy, vendor returns, non-controlled and damaged salvage returns, applicable excess inventory returns or interstore transfers, and verification of pharmacy/prescription claims posting.
Complete pricing activities, including price changes and markdowns; maintain basic department pricing, correct signage, and timely completion of additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess orders, and maintaining and ordering consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in basic departments, stockrooms, and overstock locations; under the pharmacist-in-charge’s supervision, maintain pharmacy counts and complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records by receiving and posting front-end products in inventory systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Support keeping counters and shelves clean and well merchandised.
Maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including scanning packages in and out, completing daily inventory functions, and processing package returns; support the Pickup Program.
In designated stores, when serving as leader on duty, register sales on the assigned POS and document scanning errors, price verifications, items not on file, price modifications, and voids; complete product returns, order voids, customer refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company-based training and complete e-learning modules, including safety training.
Obtain and maintain a state-required pharmacy license or certification.
Liaise between management and non-management team members, coach and develop others’ inventory-system capabilities, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.