Inventory Specialist (e-commerce/retail)

Daughters of the American Revolution•Washington, DC

7d•Onsite

About The Position

The Daughters of the American Revolution (DAR) is seeking to bring on board an Inventory Specialist to coordinate and process all incoming items and manage all in-house inventory within the DAR Store to ensure inventory accuracy, resolve discrepancies, and drive improvement to existing processes. The DAR Store consistently provides essential member supplies, gifts, and DAR-related souvenirs and is open to the public, supporting all methods of shopping, from in-store to online, by phone or mail.

Requirements

Minimum of 3 years serving as a team lead or key holder in a retail and/or e-commerce customer-focused environment.
A bachelor's degree is strongly preferred or a high school diploma with 3+ years of relevant experience.
Direct experience with POS systems and e-commerce platforms.
Working knowledge of MS Office and spreadsheet software will be key.
High level of attention to detail and the ability to take the initiative to correct issues.
Experience in a customer order processing and fulfillment environment.
Strong project management skills and the ability to adapt to changing priorities when needed.
Will need to manage multiple operational tasks simultaneously.
Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers.
Must be able to lift heavy objects, with the use of carts and trolleys, and will spend large amounts of time moving as needed to process inventory and walk-in sales.

Responsibilities

Receive, inspect, reconcile, and store incoming merchandise while ensuring that all inventory is accurately entered into our POS system, inventory databases, and tracking spreadsheets.
Monitor inventory levels and communicate replenishment needs with store leadership.
Prepare purchase orders and assist with receiving vendor shipments, reconciling invoices, and processing vendor returns.
Maintain accurate records throughout the inventory lifecycle including receiving, storage, transfers, adjustments, and replenishments.
Maintain product lists on the DAR Store website by updating descriptions, pricing, images, and availability.
Perform routine inventory audits, cycle counts, and spot checks to identify discrepancies.
Support inventory planning by identifying low stock, excess inventory, discontinued merchandise, and out-of-stock items.

Benefits

Paid vacation
Paid sick leave
Medical/RX
Dental
Vision benefits
HSA with employer contribution if enrolled in the HDHP option
Employer-paid life insurance/AD&D
Long-term disability insurance
Flexible spending accounts (health and dependent care)
403(b) retirement plan with an employer match that is fully vested
Free tickets to Constitution Hall events which includes comedy shows and musical performances