Inventory Specialist

Walgreens•Indianapolis, IN

8d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and other in-store inventory processes. The position reviews and coordinates use of reports and system applications that affect on-hand balances and pricing, and maintains asset-protection practices and related inventory claims. In designated stores, the specialist may open or close the store and serve as leader on duty when store management is absent. The role engages customers and models customer-service best practices. It executes and coaches team members on inventory operations, including deliveries, orders, pharmacy shipments, on-shelf availability, pricing, returns, inventory counts, regulated-product compliance, physical inventory preparation, package delivery activities, and related systems. Pharmacy work is performed under the supervision of the pharmacist-in-charge where specified. The specialist also attends company training, completes required e-learning, maintains any state-required pharmacy license or certification, and communicates between management and non-management team members by coaching others and relaying assigned tasks and issues.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, and returns.
Manage on-shelf availability and in-store inventory processes, including receiving, counting, pricing, returns, and validation of planograms.
Review and coordinate use of reports and system applications that affect inventory balances and pricing accuracy.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash-handling and cashier duties, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; take appropriate action on delivered or undelivered receipts and correct inaccurate orders through vendor contacts or tickets.
Under the pharmacist-in-charge’s supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, including necessary tote audits and shortage or damage reporting.
Complete the on-shelf availability process for applicable planogrammed and direct-store-delivery departments; handle disposals, call-ins, returns, and scan-outs, including pharmacy scan-outs.
Under the pharmacist-in-charge’s supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of prescription claims as applicable.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockroom, overstock locations, and pharmacy.
Ensure compliance with state and local inventory laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparing store areas and auditing the third-party inventory team on inventory day.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
When serving as leader on duty in designated stores, operate the assigned POS system and handle sales records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning, including safety training.
Obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members’ capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.