Inventory Specialist

Walgreens•Deerfield Beach, FL

12d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains team members on inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and oversees receiving, counting, ordering, pricing, returns, inventory records, and related in-store processes. It also helps ensure the accuracy of planograms, on-hand balances, pricing, inventory claims, and asset protection practices. In designated stores, the role may open or close the store and serve as leader on duty in the absence of store management. The position engages customers, models customer-service practices, coaches team members, and supports store operations such as deliveries, package handling, pricing, physical inventory, and point-of-sale transactions when assigned as leader on duty. Pharmacy-related duties are performed under the supervision of the pharmacist-in-charge. The specialist attends company training, completes required e-learning, and obtains and maintains a pharmacy license or certification when required by the state.

Requirements

At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train store team members on inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, posting shipments, completing returns, and facilitating transfers where applicable.
Champion On-Shelf Availability, including receiving and counting merchandise, pricing, returns, scan outs, disposals, call-ins, and vendor returns before expiration.
Validate planograms and use reports and system applications to support accurate on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of store management, complete required system start-ups and cash handling, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, and model customer-service best practices; resolve customer issues when serving as leader on duty in designated stores.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning deliveries while vendors are still in the store.
Verify pharmacy shipments and complete or verify daily postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; audit totes and report shortages or damaged products as needed.
Complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, and other pharmacy inventory activities under the pharmacist-in-charge’s supervision.
Verify posting of pharmacy and prescription claims, monitor pharmacy manual orders for excess orders, and maintain consigned inventory as required.
Complete pricing activities, including daily price changes, markdowns, markdown deletes, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items and updating designated pull-and-quarantine item on-hands and holding locations.
Maintain accurate inventory counts and on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge’s supervision.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records and organize invoices, receipts, and return authorizations; prepare for and support physical inventory, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales on the assigned POS system and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete required e-learning and safety training, and obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members’ capabilities with inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.