Inventory Specialist

Walgreens•Cooper City, FL

13d

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory activities such as receiving, counting, ordering, and returns; champions On-Shelf Availability; and handles in-store receiving, pricing, returns, inventory counts, planogram accuracy, inventory reporting, and asset protection. The specialist also files claims for warehouse and vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of store management and perform associated start-up, cash-handling, cashier, and readiness duties. The role supports a positive customer experience by engaging customers, providing assistance, modeling service best practices, and, when serving as leader on duty in designated stores, addressing customer questions and issues. The specialist executes and coaches team members on inventory and delivery processes, maintains accurate front-end and pharmacy on-hand balances, completes pricing activities, supports ordering, organizes inventory records, and assists with physical inventory. Pharmacy inventory activities are performed under the supervision of the pharmacist-in-charge. The Inventory Specialist attends company training and e-learning, maintains a valid pharmacy license or certification when required by the state, and communicates with management and team members about inventory systems and assigned tasks. The position requires prior Walgreens or retail work experience, English fluency except in Puerto Rico, schedule flexibility including evenings and weekends, attention to detail, multitasking, and the ability to identify and resolve operational issues. The role remains open until filled. Compensation depends on factors including geography, skills and abilities, education, and experience. Benefits information is available at jobs.walgreens.com/benefits.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and use reports and system applications to support accurate on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management and complete required systems start-up, cash handling, cashier duties, and store-readiness tasks.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty in designated stores, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning orders and deliveries.
Verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damage.
Complete the On-Shelf Availability process, including planogrammed department warehouse and direct-store-delivery activity, disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, and excess inventory returns or applicable interstore transfers.
Verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and other regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands and place designated pull-and-quarantine items in the designated holding area.
Maintain accurate on-hand quantities and inventory counts in basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local inventory laws for regulated products such as alcohol and tobacco.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
In designated stores, when leader on duty, register sales on the POS and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.