Inventory Specialist

Walgreens•Englewood, NJ

10d•$19 - $24•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, and other in-store inventory processes. It also reviews reports and system applications affecting inventory balances and pricing, maintains asset-protection practices, and files claims for vendor and warehouse discrepancies or damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform required system start-ups, cash handling, cashier duties, and readiness checks. The role engages customers and models service practices, and may resolve customer issues when acting as leader on duty. The position executes and coaches team members on inventory and delivery processes; completes front-end and pharmacy receiving, returns, counts, pricing, and ordering activities; maintains records and inventory compliance; and helps prepare for physical inventory. It also supports package delivery and pickup activities, store operations, training, and communication between management and non-management team members. Pharmacy activities are performed under the supervision of the pharmacist-in-charge where specified.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, and returns.
Manage on-shelf availability and in-store inventory processes, including receiving, counting, pricing, and returns; validate planogram accuracy.
Review and coordinate the use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management and complete required start-up, cash-handling, cashier, floor, and stockroom readiness tasks.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is still in the store; take appropriate action on received or undelivered products and correct inaccurate orders as needed.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, and reporting of shortages or damaged products.
Complete the on-shelf availability process, including disposals, call-ins, vendor returns, scan-outs, and scan-out returns for applicable departments and pharmacy.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor and salvage returns, excess inventory returns or transfers where applicable, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletes, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws regarding regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
When leader on duty in designated stores, operate the assigned point-of-sale system and complete related sales, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.