Inventory Specialist

Walgreens•Garden City, KS

3d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, and other in-store inventory processes. The position reviews and coordinates the use of reports and system applications affecting inventory balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and, when serving as leader on duty, handle customer issues, communicate team assignments, and perform point-of-sale and cash-handling responsibilities. The role delivers customer service, coaches team members on inventory processes, supports package delivery and pickup programs, and completes required training. Pharmacy-related duties are performed under the supervision of the pharmacist-in-charge, and the employee must obtain and maintain a valid pharmacy license or certification when required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the pharmacist-in-charge’s supervision.
Receive, count, price, and process returns for merchandise; maintain accurate on-hand quantities and validate planograms.
Review and coordinate the use of reports and system applications that affect inventory balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management, including system startup, cash handling, cashier responsibilities, and preparing the floor and stockroom for business.
Greet customers, offer assistance, model customer-service practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning orders and deliveries.
Verify pharmacy shipments and complete or verify posting of pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damaged products.
Complete the On-Shelf Availability process, including warehouse and direct store delivery tasks, disposals, call-ins, vendor returns, scan-outs, and scan-out returns.
Complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, and applicable excess inventory returns or interstore transfers.
Verify posting of pharmacy and prescription claims; complete pricing activities, including price changes and markdowns, and maintain accurate pricing and signage.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the holding area; maintain accurate counts across basic departments, stockroom, overstock, and pharmacy, including pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations; prepare for and support physical inventory, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; learn store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training; obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members’ capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.