Inventory Specialist

Walgreens•Raleigh, NC

19d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, planogram accuracy, and other in-store inventory processes. It also reviews reports and system applications that affect on-hand balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day. The role also supports customer service, store operations, inventory compliance, package delivery activities, physical inventory, team coaching, and required training. Pharmacy duties are performed under the supervision of the pharmacist-in-charge where specified.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, and verification of pharmacy shipments and claims under the pharmacist-in-charge’s supervision.
Receive, count, price, and process returns for merchandise; maintain accurate on-hand quantities and validate planograms.
Review and coordinate use of reports and system applications affecting inventory balances and pricing.
Maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management and complete required system start-ups, cash handling, cashier duties, and floor and stockroom preparation.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning orders and deliveries.
Complete On-Shelf Availability processes, scan outs, disposals, call-ins, vendor returns, and other inventory actions before product expiration.
Complete pricing activities, including price changes, markdowns, signage, and applicable regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain inventory records and retain invoices, receipts, and return authorizations; prepare for and support physical inventory activities.
Maintain clean, well-merchandised counters and shelves and comply with inventory requirements for regulated products.
Assist and coach the store team on package delivery and returns, daily package inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, operate the point-of-sale system and handle sales records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training; obtain and maintain pharmacy licensure or certification as required by the state.
Coach and develop team members’ inventory-system capabilities, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.