Inventory Specialist

Walgreens•Charlottesville, VA

13d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and proper use of reports and system applications that affect on-hand balances and pricing. It also supports asset protection and files claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and serve as leader on duty. These duties include required system start-ups, cash handling, cashier responsibilities, preparing the floor and stockroom for business, resolving customer issues, and communicating tasks to team members. The role engages customers and models customer-service practices. It executes and coaches inventory processes, verifies pharmacy shipments and postings under pharmacist-in-charge supervision, completes on-shelf availability and pricing activities, maintains accurate inventory counts, supports physical inventory, and assists with package delivery and pickup programs. The specialist also maintains required records, completes company training, and obtains and maintains a pharmacy license or certification when required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and returns.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planogram accuracy and use reports and system applications to help maintain accurate on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash handling, perform cashier duties, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning orders and deliveries while vendors are present.
Verify pharmacy shipments and complete or verify pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship order postings under pharmacist-in-charge supervision; conduct necessary tote audits and report shortages or damaged products.
Complete the end-to-end On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, scan outs, and scan-out returns.
Complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns, and applicable interstore pharmacy transfers under pharmacist-in-charge supervision.
Verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items; monitor pharmacy manual orders and maintain consigned inventory as needed.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package-delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When leader on duty in designated stores, register sales on the POS and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete other assigned tasks.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.