Inventory Specialist

Walgreens•Manhattan, KS
•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, inventory records, and related system processes. It also supports asset protection and the resolution of warehouse and vendor overages, shortages, order errors, and damaged goods. The role provides customer service and models Walgreens service practices. In designated stores, the Inventory Specialist may open or close the store or serve as leader on duty in the absence of store management, performing associated operational, cash-handling, and point-of-sale duties. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The position also supports team training, package delivery activities, physical inventory, and compliance with company policies and applicable laws.

Requirements

  • At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Demonstrated attention to detail and ability to multitask and manage execution.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

  • Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prior Walgreens work experience with an evaluation on file.

Responsibilities

  • Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures for the front end and pharmacy.
  • Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, damaged-product handling, inventory transfers, and verification of pharmacy postings and claims, under the supervision of the pharmacist-in-charge.
  • Champion On-Shelf Availability and complete associated inventory processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
  • Receive, count, price, and process returns for store inventory; validate planograms and maintain accurate on-hand quantities in departments, stockrooms, and overstock locations.
  • Review and coordinate appropriate use of reports and system applications affecting inventory balances and pricing.
  • Execute and maintain asset-protection techniques and file claims for vendor or warehouse overages, shortages, order errors, and damaged goods, including prescription drugs.
  • Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
  • Scan deliveries while vendors are present, take appropriate action on delivery discrepancies, contact vendors about overdue receipts, and open tickets to correct inaccurate orders.
  • Complete pricing activities, including price changes, markdowns, markdown deletions, signage accuracy, and other applicable regulatory pricing tasks.
  • Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
  • Update designated pull-and-quarantine item on-hands and place items in the designated holding area.
  • Maintain inventory records and retain invoices, receipts, and return authorizations for inventory activities.
  • Prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
  • Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
  • Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
  • In designated stores, open or close the store in the absence of management and, when serving as leader on duty, perform applicable customer service, point-of-sale, cash-handling, and operational duties.
  • Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer service best practices.
  • Attend company training and complete e-learning modules, including safety training; obtain and maintain a valid pharmacy license or certification when required by the state.
  • Coach and develop team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
  • Comply with company policies and procedures, maintain respectful coworker relationships, and complete other assigned activities.
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