Inventory Specialist

Walgreens•Peachtree Corners, GA

12h

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations. The role supports receiving, counting, ordering, pricing, returns, inventory accuracy, planogram validation, asset protection, and related recordkeeping. It also helps ensure accurate on-hand balances and pricing through appropriate use of reports and system applications, and files claims for shortages, overages, order errors, and damaged goods. The position supports a positive customer experience by greeting and assisting customers, modeling service standards, and, in designated stores when serving as leader on duty, resolving customer issues and carrying out opening, closing, and point-of-sale responsibilities in the absence of store management. It coaches team members on inventory processes, package delivery activities, and use of inventory systems. The role completes front-end and pharmacy receiving and inventory tasks, including pharmacy activities under the supervision of the pharmacist-in-charge. It maintains accurate counts and records, completes pricing and availability processes, supports physical inventory, and ensures applicable inventory compliance with state and local laws. The specialist attends required training and maintains a pharmacy license or certification as required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge where applicable.
Receive, scan, count, price, and process returns for merchandise and inventory; validate planograms and champion On-Shelf Availability.
Review and coordinate use of reports and system applications that affect inventory on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection techniques and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management, complete required systems start-ups and cash handling, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, model customer-service practices, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are in the store; address undelivered or inaccurate scheduled receipts and open tickets as needed.
Verify and complete pharmacy shipment postings, warehouse and vendor order postings, tote audits, and shortage or damage reporting.
Complete the On-Shelf Availability process, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and additional regulatory pricing tasks.
Support ordering of front-end and pharmacy expense items; monitor pharmacy manual orders and maintain consigned inventory as required.
Update and place designated pull-and-quarantine items in the holding area and maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws concerning regulated products, such as alcohol and tobacco.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system and complete related transactions, including returns, voids, refunds, cash drops, and providing change.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete assigned additional tasks.
Attend company training and complete e-learning modules, including safety training.
Maintain a valid pharmacy license or certification as required by the state.
Serve as a liaison between management and non-management team members by coaching and developing inventory-system capabilities; when leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.