Inventory Specialist

Walgreens•Decherd, TN

7d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, in-store inventory processes, and the accuracy of planograms. It also coordinates reports and system applications that affect on-hand balances and pricing, maintains asset protection practices, and files claims for shipment overages, shortages, order errors, and damaged goods, including prescription drugs. The role supports customer service and store operations by engaging customers, coaching team members, and, in designated stores, serving as leader on duty or opening and closing the store in the absence of management. Inventory duties include processing and verifying deliveries and orders, completing on-shelf availability activities, managing pharmacy and front-end counts and returns, carrying out pricing tasks, maintaining inventory records, preparing for physical inventory, and complying with applicable requirements for regulated products. The specialist also supports package delivery and pickup activities and may perform point-of-sale and cash-handling duties when serving as leader on duty. The Inventory Specialist attends company training and e-learning, maintains any state-required pharmacy license or certification, and serves as a liaison between management and non-management team members by coaching others on inventory systems and communicating assigned tasks and issues to management.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and required inventory activities.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planogram accuracy and coordinate the use of reports and system applications affecting inventory balances and pricing.
Maintain front-end and pharmacy asset protection practices; file claims for overages, shortages, order errors, and damaged goods.
When designated and in the absence of store management, open or close the store, complete required system start-ups and cash handling, perform cashier responsibilities, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices for team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on deliveries and undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge's supervision, verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, and shortage or damage reporting.
Complete the On-Shelf Availability process for applicable departments, including disposals, call-ins, vendor returns, scan-outs, and scan-out returns.
Under the pharmacist-in-charge's supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and posting of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws for regulated products, including alcohol and tobacco.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, inventory functions, package returns, and the Pickup Program.
When serving as leader on duty in designated stores, operate the assigned point-of-sale system and complete related transactions, records, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' inventory-system capabilities, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.