Inventory Specialist

Walgreens•Yarmouth, ME

7d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, returns, pricing, and other in-store inventory processes. The specialist champions On-Shelf Availability (OSA), validates planograms, and uses reports and system applications to help maintain accurate on-hand balances and pricing. The role also maintains asset-protection practices and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and carry out required system start-ups, cash handling, cashier duties, and preparations for the business day. The position includes customer engagement and service, coaching team members, and—when serving as leader on duty—resolving customer issues and handling assigned operational and point-of-sale responsibilities. The role performs and coaches a broad range of inventory and store operations, including processing deliveries and pharmacy shipments, managing OSA and returns, completing pricing and ordering activities, maintaining accurate inventory records and counts, supporting physical inventory, and ensuring compliance for regulated products. It also supports package delivery and pickup activities, maintains store systems and equipment knowledge, completes required training, and obtains and maintains pharmacy licensure or certification when required by the state.

Requirements

Internal candidates must have six months of prior work experience with Walgreens; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures across the store, including the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes; validate planograms.
Review and coordinate the proper use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of store management, including required system start-ups, cash handling, cashier duties, and preparation of the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on delivered or missing receipts, contact vendors, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge's supervision, verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; conduct necessary tote audits and report shortages or damaged products.
Complete the OSA process for planogrammed departments, including warehouse and direct store delivery, disposals, call-ins, vendor returns before expiration, and scan outs and returns across subscribed departments, including pharmacy.
Under the pharmacist-in-charge's supervision, complete pharmacy recalls and returns, facilitate excess inventory returns or applicable interstore transfers, and verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes and markdowns; maintain accurate pricing and signage and complete additional regulatory pricing tasks promptly.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as needed.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in basic departments, the stockroom, and overstock locations; under the pharmacist-in-charge's supervision, maintain pharmacy counts and complete pharmacy smart counts.
Ensure inventory compliance with state and local laws regarding regulated products such as alcoholic beverages and tobacco products.
Maintain inventory records, receive and post front-end products in inventory systems, and organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and package returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the assigned POS system and document scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Liaise between management and non-management team members by coaching and developing their inventory-system capabilities; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.