Inventory Specialist

Walgreens•Barneveld, NY

7d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory systems, and asset protection. In designated stores, the specialist may open or close the store or serve as the leader on duty in the absence of store management. The position also supports a positive customer experience, coaches team members on inventory and operational processes, maintains accurate inventory records and on-hand quantities, and ensures compliance with applicable policies and regulations. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The specialist attends company training and maintains any pharmacy license or certification required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, shipment verification, tote audits, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, scan outs, and other in-store inventory processes.
Validate and ensure the accuracy of planograms, inventory reports, system applications, on-hand balances, and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; address undelivered or inaccurate receipts and open tickets as needed.
Complete On-Shelf Availability processes, including disposals, call-ins, vendor returns, and scan outs for subscribed departments and pharmacy.
Complete pricing activities, including price changes, markdowns, signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
When designated as leader on duty, register sales on the POS and complete related activities such as returns, refunds, voids, cash drops, and providing change.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including required safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members on inventory systems; when serving as leader on duty, communicate assignments and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.